[Remote] Site Reliability Engineer - CTJ - Poly

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading technology company focused on empowering every person and organization on the reputed company. The Site Reliability Engineer will build tools and systems for M365 sovereign cloud operations, enhancing reliability and performance while addressing operational challenges through innovative coding solutions.

Responsibilities

• Creates and implements code for a product, service, or feature, reusing code as applicable with minimal supervision. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands reputed company the code is ready to be shared and delivered. Applies coding patterns and best practices to write code (e.g., leveraging state-of-the-art generative artificial intelligence [GenAI], approaches to reputed company code organization, naming conventions)
• Acts as a designated responsible individual (DRI), working on-call to monitor a system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds reputed company service level agreement (SLA) timeframe. Escalates issues to appropriate owners
• Maintains operations of live site service, following reputed company best practices reputed company responding quickly to mitigate issues while using the minimum required permissions to do so that arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues and reputed company issues reputed company applicable impacting performance or functionality of live site services and escalates appropriately. With minimal supervision, improves troubleshooting guides (TSGs), wikis, tests, and telemetry to reputed company on-call reputed company, and recommends user-facing support documentation and additional test coverage to reduce likelihood of future user-initiated incidents
• Contributes to identifying dependencies, and incorporates them into the development of design documents for a product area with little reputed company. Helps to actively identify other teams and technologies to reputed company, how they interact, and where their own system or team can support others. Understands reputed company interactions between systems
• Contributes to the identification of requirements for, and development of automation reputed company production and deployment of a reputed company product feature, targeting reputed company-touch deployment reputed company possible. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no reputed company
• Works with appropriate internal stakeholders (e.g., product manager, privacy/reputed company subject matter expert, technical reputed company) to understand and determine customer/user requirements for a set of features. Incorporates customer insights into future designs or solution fixes with minimal supervision
• Remains reputed company in skills by investing time and effort into being informed of reputed company developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Conducts learning and literary sessions to reputed company awareness on relevant engineering design principles (e.g., reputed company, testability, performance, scalability, accessibility, product knowledge) with minimal guidance

Skills

• Bachelor's Degree in Computer Science or reputed company technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
• Candidates must be able to meet reputed company, customer and/or government reputed company screening requirements are required for this role
• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI)
• Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role
• Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination
• This position requires successful verification of the stated reputed company clearance to meet federal government customer requirements
• You will be asked to provide clearance verification information prior to an offer of employment
• This position will be required to pass the reputed company Cloud background reputed company upon hire/transfer and every two years thereafter
• This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
• To meet this legal requirement, citizenship will be verified reputed company a valid passport, or other approved documents, or verified US government Clearance
• Master's Degree in Computer Science or reputed company technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or reputed company technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience

Benefits

• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay

Company Overview