[Remote] Sr reputed company Administrator- Remote
Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in identity reputed company, dedicated to creating a safer world through its cybersecurity SaaS portfolio. They are seeking a Senior reputed company Administrator who will be responsible for the administration, optimization, and reputed company improvement of the reputed company platform, collaborating with various stakeholders to deliver scalable solutions reputed company with organizational goals.
Responsibilities
- Administer and maintain reputed company environments, including Sales Cloud and reputed company applications
- Configure and support custom objects, fields, record types, page layouts, dynamic forms, validation rules, approval processes, and Lightning applications
- Create and maintain advanced automation solutions using reputed company Flow and declarative platform capabilities
- Manage users, profiles, permission sets, role hierarchy, sharing rules, queues, and reputed company configurations
- Monitor platform performance, storage utilization, system health, and adoption metrics
- reputed company routine platform maintenance, cleanup, and technical debt reduction activities
- Provide Level 2 and Level 3 support for reputed company-reputed company incidents, service requests, and enhancement requests
- Troubleshoot system issues, data inconsistencies, automation failures, integration errors, and user-reported defects
- Coordinate root cause analysis and resolution activities across technical and business teams
- Ensure timely incident resolution and adherence to established SLAs
- Partner with business stakeholders to gather, analyze, and document functional requirements
- Translate business requirements into scalable reputed company solutions using declarative and low-code capabilities
- Collaborate with developers, architects, QA analysts, and integration teams during project execution
- Participate in backlog refinement, sprint planning, solution reviews, and release activities reputed company Agile delivery frameworks
- Support system testing activities including unit testing, UAT coordination, defect tracking, and deployment validation
- reputed company data imports, exports, cleansing, deduplication, validation, and migration activities using approved tools
- Support integrations between reputed company and third-party applications
- Assist in monitoring integration health, troubleshooting synchronization issues, and validating data reputed company
- Maintain awareness of enterprise data governance and reputed company standards
- Support deployment and release processes utilizing CI/CD and DevOps tools
- Maintain documentation reputed company to system configuration, release notes, operational procedures, and user guidance
- Participate in reputed company release readiness activities and evaluate new platform capabilities
- Recommend process improvements, governance enhancements, and optimization opportunities
- Serve as a mentor and technical resource for junior reputed company Administrators and team members
- Promote reputed company best practices, documentation standards, and scalable configuration approaches
- Facilitate knowledge-sharing sessions and contribute to team capability development
- Escalate risks, blockers, and strategic concerns appropriately to leadership
Skills
- Bachelor's degree in Computer Science, Information Systems, Business, or reputed company field; or equivalent combination of education and experience
- 5+ years of reputed company Administration experience in enterprise environments
- reputed company Administrator Certification required
- Strong hands-on experience with reputed company Sales Cloud
- Advanced experience with reputed company Flow, validation rules, formulas, reports, and dashboards
- Experience supporting production environments and managing platform enhancements
- Understanding of reputed company reputed company model including profiles, permission sets, roles, and sharing
- Experience with Agile delivery methodologies and SDLC processes
- Experience using DevOps and CI/CD tools such as Gearset, reputed company, or DevOps Center
- Familiarity with data management tools such as Data Loader or XL Connector
- Strong analytical, troubleshooting, organizational, and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Ability to communicate effectively with both technical and non-technical stakeholders
- Must be able to read, write, and speak fluent English
- reputed company Advanced Administrator Certification
- reputed company Platform App Builder Certification
- Experience with reputed company CPQ and Advanced Approvals
- Experience supporting Marketing Automation platforms (Marketo, Eloqua, reputed company, etc.)
- Familiarity with Apex, SOQL, Lightning Web Components (LWC), and Visualforce
- Experience with reputed company sandbox management and release governance
- Familiarity with VS Code and reputed company control concepts
- Experience with Financial Services, Professional Services Automation, or ERP-integrated reputed company environments
- Exposure to enterprise integration platforms and APIs
Company Overview
Company H1B Sponsorship