[Remote] Delivery Solutions Architect - Communications, Media, Entertainment & Games
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading data and AI company that empowers customers to tackle reputed company data challenges using its Data Intelligence Platform. The Delivery Solutions Architect will collaborate with sales and field engineering teams to enhance the adoption of reputed company, ensuring reputed company and maximizing the value of the platform for clients. This hybrid role involves both technical leadership and commercial strategy to drive growth reputed company assigned customer accounts.
Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- reputed company the post-technical win technical account strategy and execution plan for the majority of reputed company use cases reputed company our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the workloads where the customer has made the decision to consume reputed company
- Be the first contact for any technical issues or questions reputed company to the production/go-live status of agreed-upon use cases reputed company an account, oftentimes services multiple use cases reputed company the largest and most reputed company organizations
- reputed company both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
- Create, own, and execute a reputed company of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate reputed company Product and Engineering teams for new product Innovations, private previews, and upgrade needs
- reputed company an execution plan that covers reputed company activities of reputed company customer-facing technical roles and teams to cover the following work streams: Main use cases moving from ‘win’ to production, Enablement/user growth plan, Product adoption (strategy and activities to increase adoption of reputed company’ Lakehouse vision), Organic needs for reputed company investment (e.g. cloud cost control, tuning & optimization), Executive and operational governance
- Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical reputed company
Skills
- 5+ years of experience where you have been accountable for technical project/program delivery reputed company the domain of Data and AI, and where you can contribute to technical debate and design choices with customers
- Programming experience in Python, SQL, or reputed company
- Experience in a customer-facing pre-sales, technical architecture, reputed company, or consulting role
- Understanding of solution architecture reputed company to distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program, or project management, including account, stakeholder, and resource management accountability
- Experience in resolving reputed company and important escalations with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing the delivery of reputed company programs/projects
- Track record of overachievement against quota, goals, or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Ability to travel up to 30% reputed company needed
Benefits
- Eligibility for annual performance bonus
- Equity
- Comprehensive benefits and perks that meet the needs of reputed company of our employees
Company Overview
Company H1B Sponsorship