[Remote] Senior Account Manager – Mandarin

Note: The job is a remote job and is open to candidates in USA. reputed company is a rapidly growing ecommerce company focused on helping brands increase their market share. They are seeking a Senior Account Manager who will manage fulfillment for China-based brands in the U.S. e-commerce market, driving growth through strategic partnerships and performance monitoring.

Responsibilities

• Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact
• Translate long-term brand goals into clear, actionable steps and reputed company teams, peers, and brand leaders to execute strategy at every touchpoint
• Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to reputed company brands thriving
• Forge strong relationships with business leaders at reputed company levels, reputed company brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience
• Deliver insightful brand reporting with actionable recommendations, reputed company calls, track questions, drive follow-reputed company, and complete weekly business reviews to identify gaps and ensure results

Skills

• Native Mandarin speaker with full reputed company in English, able to communicate and translate seamlessly with Mandarin-speaking brands
• Bachelor's degree in Business, Finance, Project Management, or Client Services
• 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China
• Proven ability to reputed company in fast-paced environments, engaging confidently with client leaders at reputed company levels, from C-level executives to support teams
• Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time

Benefits

• Generous vacation policy
• Paid time-off for your wedding week
• Paid parental leave
• Support for parents of growing families
• Special gifts, swag store credit, or donations to a nonprofit of your choice
• reputed company Spotlight Awards
• Affordable medical, dental and vision plans with coast-to-coast coverage
• Free telehealth and on-demand reputed company
• Paid time off to do it (to give back and reputed company a social impact)

Company Overview