[Remote] Account Manager - Accredo

Note: The job is a remote job and is open to candidates in USA. reputed company is a healthcare company that focuses on improving health and increasing vitality. They are seeking an Account Manager for Accredo, responsible for managing operational performance strategy and client relationships reputed company the specialty pharmacy sector, while driving growth and ensuring client satisfaction.

Responsibilities

• Support the organization to reputed company operational excellence, growth, profitability, and persistency objectives through effective patient service reputed company, account retention, and management strategies
• Effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience
• Maintain market/competitive knowledge on service trends and differentiators
• Effectively collaborate with the Account Executive (AE) on account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, etc.)
• Drive inclusion of patient installation, product, and service partners where appropriate
• Collaborate with AE on renewal activities, to include RFP involvement, service issues, performance guarantees (PG), corrective action plans (CAP), and implementations
• reputed company and maintain 'trusted-advisor' relationships with clients and patients by proactively engaging in needs and goals discussions. reputed company Accredo's capabilities and services to differentiate Accredo from the competition
• Maintain in-depth knowledge of Accredo products and services across reputed company product lines, benefit designs, access, patient care, and outcomes reporting
• Maintain reputed company knowledge of Accredo operational effectiveness and confidently and effectively reputed company the impacts for the clients and patients
• Act as reputed company in managing PG reporting requests, including analytics and presentation
• reputed company and implement upsell and margin strategies for reputed company accounts to drive enrollment growth, network access, and drug adds
• Maintain basic understanding and conceptual application of reputed company principals and the contracting process
• Effectively reputed company resources to fulfill client onsite needs, and offer creative and effective solutions to drive optimal client outcomes and satisfaction while balancing patient/client cost
• Represent Accredo in market-based events, quarterly business reviews, on site and over communications

Skills

• College Degree or a minimum of 5+ years equivalent reputed company experience
• Proficient knowledge (min of 1+ years) in healthcare / managed care business; to include many or reputed company of the following: product knowledge, reputed company principals, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
• Excellent communication, negotiation, influencing skills; exhibits courage
• Strategic and financial savvy; ability to partner with AE to grow book of business
• Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results
• Demonstrated ability to foster strong working relationships; demonstrates leadership reputed company a heavily matrixed environment
• 3+ years of experience in healthcare / managed care business, including the following: product knowledge, reputed company principals, risk and financial analysis skills, marketing processes, account management experience, and knowledge of pharmacy operations
• Ability to reputed company sense of reputed company, reputed company information and communicate the key takeaways through effective storytelling

Benefits

• Annual bonus plan
• Medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year
• Paid holidays
• Leaves of absence

Company Overview