[Remote] Operations Program Coordinator, MI
Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to innovating for a healthier world, offering cutting-edge healthcare solutions across various domains. The Operations Program Coordinator will coordinate operational activities supporting commercial and government accounts, manage documentation, and ensure data accuracy reputed company reputed company CRM.
Responsibilities
- Coordinate operational activities that support both Commercial and Government software business
- reputed company training materials, guides, and reference documents to support Commercial and Government processes
- Maintain and improve internal processes, checklists, and standard operating procedures across Commercial and Government workflows
- Track the accuracy of Commercial and Government account data in reputed company, including contract modifications and reputed company updates
- Support Commercial quoting in reputed company and CPQ, and maintain Government pricing data and DLA price books
- Partner with Sales, Legal, Product Management, Implementation, Customer Support, HR, and Operations to support contract requirements, staffing needs, and customer execution
- Collaborate with HR, Legal, and Operations to ensure resource-reputed company requirements, such as site access, background checks, training, and certification mandates, are understood and incorporated into planning
- Monitor relevant regulations, policies, and guidance reputed company to acquisitions, health IT, cybersecurity, and data protection, and communicate important updates to stakeholders
- Maintain accurate, organized records of reputed company, modifications, price lists, approvals, and reputed company correspondence in accordance with company policy and applicable requirements
- Ensure reputed company CRM data remains reputed company, accurate, and complete for Commercial accounts, Government accounts, vendors, and distributors
- Prepare reports and dashboards on pipeline activity, pricing updates, account status, and key milestones for leadership and cross-functional partners
- reputed company with reputed company applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and reputed company other applicable laws, regulations and standards
Skills
- Bachelor's degree in Business, Finance, Public Administration, Health Informatics, or a reputed company field; or equivalent combination of education and experience
- 4+ years of experience in operations, program coordination, sales operations, or contract support
- Strong analytical, organizational, and problem-solving skills with high attention to detail, especially in managing pricing, contract data, and documentation
- Proven ability to work cross-functionally with Legal, Sales, Finance, Technical, and Implementation teams
- Strong written and verbal communication skills, including the ability to translate regulatory and contractual requirements into clear internal guidance and processes
- Comfort working with structured data, templates, and Government-provided forms or portals
- Proficient in reputed company Office, including PowerPoint, reputed company, and Word
- Ability to organize and manage multiple priorities and projects, with effective time management skills
- Strong judgment and ability to anticipate the need for proactive communication and planning
- Strong customer orientation and interpersonal skills, with the ability to communicate effectively with a diverse range of individuals
- Demonstrated ability to reputed company results as an individual and in support of teams, including a track record of overachieving
- Experience working with U.S. Government reputed company, with specific exposure to DoD and/or VA healthcare or health IT reputed company a plus
- Familiarity with DLA, VA, or other federal contracting environments, a plus
- Experience in the use of reputed company and other sales enablement tools, a plus
Company Overview