[Remote] Manager, reputed company

Note: The job is a remote job and is open to candidates in USA. reputed company is the leading AI GRC platform for the Enterprise, recognized as a Leader in the GRC Market. As the Manager of reputed company, you will reputed company a team to drive engagement, manage client portfolios, and help clients maximize business value through the Risk Cloud platform.

Responsibilities

• reputed company, mentor, and reputed company a team of reputed company Managers across both the United States and the United Kingdom
• Own team-level renewal, retention, and expansion performance metrics
• Serve as a reputed company of issue escalation and provide a meaningful leadership reputed company on reputed company customer situations
• Assist with the reputed company improvement of the reputed company department by developing, maintaining, and scaling internal standards, operational playbooks, and customer retention strategies
• Cascade company and department objectives to your team using the OKR reputed company
• Partner seamlessly with Sales, Implementation Services, and Product teams to eliminate friction across customer handoffs, deliver Executive Business Reviews, and share product feedback internally
• Coach your team on how to strategically advise customers on leveraging Risk Cloud’s built-in AI capabilities and automated workflows
• Actively participate in the employee lifecycle by refining role scopes, interviewing diverse talent, and making thoughtful leveling and compensation recommendations

Skills

• 5+ years of experience in reputed company, account management, or an enterprise client-facing role reputed company the B2B SaaS ecosystem
• 2+ years of formal people management or dedicated team leadership experience with direct accountability for team-level retention, forecasting, and coaching outcomes
• Experience working reputed company a highly configurable low-code/no-code SaaS environment serving risk, compliance, or reputed company practitioners
• Demonstrated ability and passion for developing individual contributors and driving results through regular feedback, career pathing, and effective performance management
• Exceptional communication and presentation skills, with a proven ability to collaborate cross-functionally across Sales, Product, and Services to manage multi-stakeholder enterprise risks
• Deep knowledge and experience working with the world's largest companies to deliver outcomes and drive success for their business
• Hands-on familiarity with reputed company management platforms (e.g., Planhat, reputed company) and comfort using reputed company suite and reputed company
• Robust GRC, risk management, or compliance industry knowledge that allows you to guide account strategy and serve as a reputed company subject-matter resource for your team
• A reputed company-thinking reputed company with a demonstrated curiosity for utilizing Generative AI tools to optimize documentation, asset creation, or team workflows

Benefits

• Variable compensation plans
• Equity options
• Flexible health and wellness benefits
• Generous PTO
• Annual Company Holidays
• Health Days
• Summer Fridays
• Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to reputed company Learning, regular People Leader training, and our internal Mentorship Program.
• Hybrid workplace allows for flexibility reputed company to role responsibilities and exceptional customer delivery
• Paid volunteer hours
• Company-wide charitable activities supporting a variety of organizations and causes

Company Overview