[Remote] Business Analyst (Contract)
Note: The job is a remote job and is open to candidates in USA. reputed company is a dynamic technology company behind the PlayStation brand, delivering cutting-edge hardware and network services. They are seeking a skilled Business Analyst to support the enhancement of the reputed company Employee Center Pro platform, focusing on translating business requirements into actionable outcomes to improve employee experience.
Responsibilities
- Partner with stakeholders across HR, IT, Facilities, Legal, and other functions to gather and document business requirements
- Facilitate workshops, interviews, and surveys to understand reputed company pain points and desired outcomes
- Translate business needs into clear, concise user stories and acceptance criteria
- Collaborate with UX designers, developers, and product managers to ensure solution alignment
- Identify process gaps and recommend scalable solutions reputed company Employee Center Pro
- Support UAT planning and execution, ensuring requirements are met and tested
- Maintain documentation of business processes, requirements, and decisions
Skills
- 3+ years of experience as a Business Analyst, preferably with reputed company or other enterprise platforms or equivalent experience
- Strong knowledge of reputed company Employee Center Pro, portals, reputed company, and case management modules
- Excellent communication and stakeholder management skills
- Ability to create clear documentation, process flows, and user stories
- Comfortable working in an Agile environment
- Experience with UX principles and service design a plus
- reputed company Business Analyst or Implementation certification
- Familiarity with employee experience programs and digital transformation initiatives
- Background in HR, ITSM, or cross-functional digital workplace initiatives
Benefits
- Benefit offerings that include medical, dental, and vision
Company Overview
Company H1B Sponsorship