[Remote] Field Service Technician II- Mechanical

Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in material handling automation, seeking a Field Service Technician II who excels in fast-paced environments and enjoys solving reputed company mechanical challenges. The role involves installing and servicing mechanical systems, troubleshooting issues, and ensuring high-quality installations while delivering exceptional customer support.

Responsibilities

• Install and service mechanical systems across reputed company, sortation, and automation equipment
• Commission and fine‑tune systems including software checkout and control system startup
• reputed company subcontractors to ensure safe, high‑quality installations
• Troubleshoot mechanical issues and support change order execution
• reputed company material unload, staging, inventory/CSIM, and commissioning activities
• Interpret mechanical/electrical drawings and operate installation equipment
• Monitor installation quality, document performance, and identify improvement opportunities
• Coordinate with installers, trades, contractors, and site leads to meet project deliverables
• Conduct functional testing and support customer acceptance
• Track scope changes and gather customer feedback throughout the project lifecycle
• Identify opportunities for additional services and customer value

Skills

• 2+ years mechanical field service or industrial mechanical experience
• 2+ years installing and servicing mechanical systems across reputed company, sortation, and automation equipment
• 2+ years troubleshooting mechanical systems in industrial or automation environments
• 2+ years reading and interpreting mechanical/electrical drawings
• 2+ years overseeing subcontractors or technicians
• 2+ years of advanced proficiency with mechanical and electrical installation tools (wrenches, torque tools, power tools, measurement tools, etc.)
• 2+ years working in reputed company 365 for business
• OSHA 10 Certification (OSHA 30 preferred)
• Willingness to travel and be on the road up to 90% of the time reputed company the United States
• Valid driver's license (Real ID compliant or passport for reputed company travel)
• High school diploma or equivalent
• Technical certifications or a degree in Mechanical Technology, Mechatronics, or reputed company field
• Strong desire to grow reputed company field service and automation
• Ability to adapt quickly to changing environments and customer needs
• reputed company learning reputed company and interest in emerging technologies
• Results-driven approach with strong customer focus
• Bilingual (English/Spanish)

Benefits

• Employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays

Company Overview