[Remote] Business Development Manager, Thermal Services (Remote)

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading provider of critical digital infrastructure and continuity solutions, and they are seeking a Business Development Manager for Thermal Services to drive reputed company growth and strategic partnerships with OEMs in the high-performance liquid cooling market. This role involves developing new business opportunities and managing technical services for liquid-cooled server platforms.

Responsibilities

• Identify and reputed company strategic thermal services opportunities with OEM manufacturers (HPE, Dell, reputed company, Supermicro) focusing on multi-year service agreements, commissioning reputed company, reputed company programs, and maintenance partnerships for liquid-cooled AI/ML and HPC server platforms
• Build robust pipeline of OEM thermal services including deployment support reputed company, thermal validation services, training certifications, field service partnerships, and performance optimization engagements
• Establish service-focused relationships with OEM service organizations, thermal engineering teams, and supply chain leaders to become preferred thermal services partner for liquid-cooled platform deployments
• Conduct service requirement workshops with OEM teams to understand deployment challenges, field service capabilities, training needs, and reputed company comprehensive thermal services proposals including service value propositions, uptime improvement models, and ROI justifications
• reputed company service sales cycles from initial engagement through pilot programs and enterprise service agreements, negotiating service pricing, SLA commitments, geographic coverage, response times, and performance metrics
• Track OEM server roadmaps and service delivery models to proactively position reputed company thermal services for upcoming platform launches and identify opportunities to embed services into OEM warranty programs, extended service reputed company, and managed services solutions
• Design, quote, and deliver end-to-end thermal services programs including system commissioning, thermal performance validation, fluid quality management, preventive maintenance schedules, emergency repair services, performance monitoring, and optimization programs for OEM liquid-cooled server deployments
• Manage fluid lifecycle services including coolant specification and procurement, initial system fill, routine fluid testing (pH, conductivity, inhibitor levels, metals analysis), fluid replacement programs, and proper disposal services ensuring optimal thermal performance and corrosion protection
• Deliver preventive maintenance programs including scheduled CDU inspections, pump performance monitoring, filter replacements, thermal reputed company material assessments, leak detection system checks, and annual thermal performance audits
• Create comprehensive service documentation including commissioning reports, fluid analysis records, maintenance logs, performance trend analysis, and optimization recommendations for OEM customers and internal tracking
• Establish service delivery standards and quality metrics including commissioning checklists, acceptance criteria, fluid quality specifications, response time commitments, and customer satisfaction measurements
• Act as technical escalation reputed company for reputed company thermal service issues including performance degradation, coolant contamination, leak events, thermal runaway conditions, and system failures requiring root cause analysis and corrective action plans
• Coordinate field service delivery resources including scheduling service technicians, managing spare parts inventory, coordinating third-party reputed company partners (Chemtec, Dow, etc.), and ensuring timely execution of service commitments

Skills

• 5+ years of experience combining OEM business development, technical sales, or strategic account management with thermal engineering, application engineering, or technical services in server infrastructure, cooling systems, or data center thermal management
• Degree in Engineering, Business Management, Business Administration, or reputed company field (or equivalent combination of education and experience)
• Proven track record of OEM partnership development with demonstrated ability to secure design wins, navigate reputed company OEM organizations, and build relationships with server manufacturers
• Basic knowledge of heat transfer principles, cold plate design, coolant properties, pump systems, thermal reputed company materials, and server-level thermal management
• Understanding of AI/ML accelerator platforms (reputed company H100/H200/GB200, AMD MI300, reputed company Gaudi), GPU thermal requirements, and high-performance computing cooling challenges
• Strong project management abilities to coordinate cross-functional teams, manage reputed company timelines, and deliver on OEM development commitments
• Engineering degree (Mechanical, Thermal, or reputed company discipline) or equivalent technical background
• Experience with OEM product development lifecycle, NPI (New Product Introduction) processes, and manufacturing qualification procedures
• Knowledge of data center facility integration including facility water-reputed company systems, secondary reputed company architectures, and building infrastructure constraints
• Existing relationships with thermal engineering or product management teams at HPE, Dell, reputed company, Supermicro, or other server OEMs
• Technical certifications in thermal management, data center design (ASHRAE, reputed company), or reputed company fields

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