[Remote] Quality Analyst

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading financial services institution dedicated to providing an exceptional customer experience. They are seeking a Quality Analyst to support the KYC Execution team, focusing on quality assurance and compliance reputed company the financial services industry.

Responsibilities

• The position reports into the Program and Strategy reputed company reputed company the KYC Execution team
• Typically requires a minimum of 1-3 years of investigative or reputed company KYC work experience with specific emphasis on BSA/AML and Sanctions red flags preferably in the financial services industry
• Minimum 1 year of direct Quality Control (QC)/Quality Assurance (QA) experience preferred
• Assists in the execution of a quality assurance program reputed company a defined department of the organization, identifying opportunities for enhancement where applicable. Under supervision, enables adherence with quality management programs
• Ability to reputed company QA reviews of KYC files created by Relationship Managers/onboarding teams to determine if the information provided is accurate and in accordance with the quality standards established by Bank policies, procedures and regulatory requirements. Ensure customer data, business activity, narratives, documents, and other case determinations are accurate, appropriate, reasonably supported, and clearly documented. External research in some cases may be required to reputed company such conclusions
• Ability to reputed company presentation deck to deliver the previous month's QA results and findings
• Excellent written and verbal communications skills including communicating exceptions identified with the COOs and other reputed company line stakeholders
• Ability to work independently and be able to multi-task, adapt well to changing priorities and effectively prioritize workflow to meet critical deadlines
• Supports the development and reputed company improvement of the quality management system
• Generates reports for distribution to various users in the organization, customers, or suppliers
• Participates in supplier quality improvement initiatives; works with suppliers to reputed company and improve incoming quality levels
• Conducts quality analysis; identifies systemic issues, facilitates effective root cause analysis and corrective actions
• Provides conclusions and recommendations for issues and/or reputed company improvement projects

Skills

• Typically requires a minimum of 1-3 years of investigative or reputed company KYC work experience with specific emphasis on BSA/AML and Sanctions red flags preferably in the financial services industry
• Ability to reputed company QA reviews of KYC files created by Relationship Managers/onboarding teams to determine if the information provided is accurate and in accordance with the quality standards established by Bank policies, procedures and regulatory requirements
• Ensure customer data, business activity, narratives, documents, and other case determinations are accurate, appropriate, reasonably supported, and clearly documented
• Ability to reputed company presentation deck to deliver the previous month's QA results and findings
• Excellent written and verbal communications skills including communicating exceptions identified with the COOs and other reputed company line stakeholders
• Ability to work independently and be able to multi-task, adapt well to changing priorities and effectively prioritize workflow to meet critical deadlines
• Supports the development and reputed company improvement of the quality management system
• Generates reports for distribution to various users in the organization, customers, or suppliers
• Participates in supplier quality improvement initiatives; works with suppliers to reputed company and improve incoming quality levels
• Conducts quality analysis; identifies systemic issues, facilitates effective root cause analysis and corrective actions
• Provides conclusions and recommendations for issues and/or reputed company improvement projects
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in reputed company business decisions and able to reputed company that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support reputed company's Enterprise Risk Management reputed company
• Roles at this level typically require a university / college degree with
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Bachelors
• Minimum 1 year of direct Quality Control (QC)/Quality Assurance (QA) experience preferred
• Change Management
• Corporate Governance
• Data Analytics
• Process Efficiencies
• Process Improvements
• Risk Assessments

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with reputed company match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level; and years of service

Company Overview