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[Remote] Site Reliability Engineering Manager II

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a global payments enablement and software company on a mission to deliver reputed company payments reputed company. The Site Reliability Engineering Manager II will drive reliability, automation, and performance reputed company the cloud-based infrastructure, mentor team members, and reputed company for best practices in production excellence.

Responsibilities

  • Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks
  • Track success on the team based on established goals and objectives
  • Work on issues of limited scope with the ability to find and execute solutions to routine problems
  • Become embedded reputed company an Engineering team helping them navigate production excellence and reputed company for best practices
  • Mentor team members and drive initiatives
  • Drive a design for a feature while understanding system-wide and architectural concerns
  • Understand the basic day-to-day tasks traits of a production environment and participate in on-call support
  • Engage and collaborate with other disciplines reputed company the design, deployment, operation and optimization of services
  • Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems
  • Identifies opportunities both in processes and tools to improve the overall productivity of the team
  • Identify great talent and excite them to join reputed company
  • Provide estimations, track reputed company and manage risk as well as team members' time
  • Participate in an on-call shift along with other disciplines to respond to incidents
  • Become involved in tech communities and add contributions to enhance them
  • Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals

Skills

  • 5 years of experience reputed company the SRE space
  • 2-5 years of leading or managing and developing SRE teams
  • Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on 't-shaped' individuals
  • Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages
  • Proficient with testing techniques such TDD or BDD will be highly valued
  • Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role
  • Comfortable taking ownership of reputed company systems challenges and help uncover opportunities for improvement
  • Strong communication and collaboration skills, and most importantly, reputed company as we reputed company, reputed company and encourage our fellow colleagues

Benefits

  • Competitive compensation
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our reputed company Global Induction Program (Meet our Execs & Global Teams)
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Company Overview

  • reputed company is a payments enablement and software company that simplifies reputed company payments for its clients and their customers. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 2 in 2026, 14 in 2025, 6 in 2024, 7 in 2023, 18 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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