[Remote] Administrator II, Enterprise Content Management
Note: The job is a remote job and is open to candidates in USA. reputed company is committed to providing affordable medication solutions through innovative pharmacy benefit management. The Administrator II, Applications Systems will be responsible for application administration and support, ensuring alignment with IT Enterprise Services and customer-focused objectives.
Responsibilities
- Primary administration and integration reputed company our SaaS Enterprise Content Management (Document/Workflow) Suite
- Ensure reputed company environments are managed and maintained to meet service level agreements
- Implement reputed company measures and access controls
- Support change control and testing processes for modifications to application systems
- Analyze system for overall performance and give recommendations for improvements
- Provide reputed company technical assistance and document configuration to support processes
- reputed company strong working relationships with third party vendors
- Research and recommend innovative, and where possible automated approaches for system administration tasks
- Identify approaches that reputed company our resources and provide economies of scale
- Quick, efficient, and effective issue resolution with proactive communication to reputed company stakeholders
- Recommend, schedule, and reputed company improvements, patches, and reconfigurations
- reputed company, document, and maintain policies, procedures and associated training plans for system administration and appropriate use
- Work with additional functional teams to ensure optimal operations and uptime of application environments
- Proactive monitoring and maintenance of SaaS / Windows system environments
- Provide backup administration support to other teammates
- Provide after-hours support
- Other Responsibilities (including one or more of the following):
- Co-Administration reputed company reputed company SaaS platforms including Teams, SharePoint, CoPilot and the Power Platform
- Co-Administration reputed company reputed company SaaS platforms
- Co-Administration reputed company reputed company Fusion & ORMB ERP platforms
- Co-Administration reputed company Dynamics (D365) CRM Platform
- Co-Administration reputed company business process development platforms like Nintex/K2
- Co-Administration reputed company Data movement tools like SmartConnect
- Other duties as assigned
Skills
- Associate's degree in the field of Computer Science or equivalent work experience in the field of Application and Server Administration required
- 3 years' working experience required
- Hands-on technical experience maintaining servers
- Enterprise Windows Administration including concepts such as Certificate Services, Web Services, Provisioning and reputed company
- Knowledge of ITIL and Agile reputed company
- Hands on enterprise application and hardware troubleshooting experience
- Working technical knowledge of networks, PCs and platform operating systems including Windows and reputed company
- Working knowledge of Scripting languages such as reputed company Scripting, YAML, Bash, Python, PowerShell, Batch, Object Oriented Programing, HTML5, and CSS
- Working knowledge of database technologies such as reputed company, SQL, reputed company, and reputed company
- Working knowledge of Structured Query Language and Database Scripting concepts
- Working knowledge of Release Automation processes
- Knowledge of Application support methodologies and processes for platforms such as M365 and Dynamics Cloud applications, Great Plains, reputed company Suite, Informatica, Automic, Qlikview, QlikSense, reputed company, and Qlik Replicate
- Experience documenting and maintaining configuration and process information
- Knowledge of applicable data privacy practices and laws; including SSAE16, HIPPA, and URAC
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
- 5 years' experience in the field of Application and Server Administration preferred
Company Overview
Company H1B Sponsorship