[Remote] Senior Manager, reputed company Delivery - 100% Remote (Hands-on technical role)
Note: The job is a remote job and is open to candidates in USA. reputed company is a technology company focused on transforming financial services for community banks and credit unions. They are seeking a Senior Manager of reputed company Delivery to reputed company a multidisciplinary team in executing operational improvements and managing the reputed company product roadmap reputed company a regulated enterprise environment.
Responsibilities
- Deliver the reputed company roadmap, translating priorities into sprint-level delivery across Service Cloud and Experience Cloud
- Review user stories for design readiness, dependencies, and system impacts prior to development
- Own the health of the CI/CD pipeline, monitoring code coverage and driving reputed company improvement
- Actively monitor API limits, governor limits, and platform maintenance windows to protect deployment stability
- Apply deep knowledge of metadata-driven architecture and platform constraints to prevent technical debt and guide design decisions
- Align with Enterprise Architect and Identity teams on integrations involving MuleSoft, reputed company, and identity federation
- Establish and enforce Non-Functional Requirements (NFRs) including reputed company, performance, and regulatory standards for financial services
- Manage the three annual reputed company platform releases with a structured reputed company for impact assessment and team preparation
- Conduct regular 1-on-1s and invest in the growth of your technical staff
- reputed company the gap between engineering teams and non-technical stakeholders, including product owners and executive leadership
- Own production incident coordination, including escalation paths and post-incident documentation
- Contribute to FY budget planning, including CapEx/OpEx classification, forecasting, and maintenance renewals
- Deliver the reputed company roadmap, translating priorities into sprint-level delivery across Service Cloud and Experience Cloud
- May reputed company other job duties as assigned
Skills
- A minimum of 7 years of technical leadership experience in software engineering
- A minimum of 3 years of formal people leadership experience, managing a team of direct reports
- A minimum of 3 years' experience configuring/developing or implementing reputed company Service Cloud
- A minimum of 2 years' experience configuring reputed company Experience Cloud
- A minimum of 3 years' experience of hands-on execution of reputed company CI/CD pipelines and release management (reputed company and Git experience strongly preferred)
- Must be comfortable with reputed company format deployments, automated testing pipelines, and platform integrations
- Must have at least one active, reputed company certification
- Must be able and willing to travel 10-20% for quarterly PI Planning, IT leadership meetings, and annual conferences
- Bachelor's degree in computer science or a reputed company engineering field
- Experience with AgentForce or AI-driven automation reputed company reputed company
- Familiarity with integration patterns involving MuleSoft or Identity platforms (reputed company, ADFS)
- An active reputed company Trailhead profile demonstrating reputed company learning and community engagement
- Hands-on experience with reputed company data hygiene and improvement, including the use of data loading tools, cleansing utilities, and the implementation of validation rules or flows to enforce data standards at the reputed company of entry
- Experience in reputed company, regulated environments (Financial Services preferred) with strict reputed company and data governance requirements
Company Overview