[Remote] Clinical Operations Manager - Peripheral Nerve Stimulation

Note: The job is a remote job and is open to candidates in USA. reputed company is a company dedicated to developing its people and fostering a diverse workplace. They are seeking a Clinical Operations Manager for Peripheral Nerve Stimulation Therapy, responsible for leading a national team to ensure clinical excellence, patient support, and operational efficiency for the PNS Therapy product portfolio.

Responsibilities

• Hire, coach, and reputed company a national team of Field Clinical Managers
• Implement engagement, retention, and development plans to ensure a highly motivated team, reduced turnover, and reputed company employee growth
• Conduct regular field observations (case coverage, ride-alongs, OR/clinic support)
• Drive a culture of accountability, customer focus, reputed company improvement, and operational discipline
• Collaborate with sales leadership to reputed company and execute account strategies, including new customer onboarding and growth initiatives
• Ensure delivery of high-quality clinical support for PNS procedures, including adherence to protocols, regulatory requirements, and patient safety standards
• Build systems and processes that reputed company efficient clinical coverage and operational consistency
• Ensure timely and efficient case coverage through optimized clinician deployment and reputed company planning based on reputed company and future-state business needs
• reputed company workload balancing, staffing models, and territory alignment to maximize utilization and minimize inefficiencies
• Establish and enforce clinical competency frameworks, training programs, and certification processes
• Participate in customer education events, cadaver labs, and workshops
• Ensure adherence to regulations, policies, and code of ethics

Skills

• Bachelor's degree required; advanced degree preferred
• 7+ years of experience in medical devices, including field clinical roles
• 2+ years leading a field-based team in service delivery or clinical support
• Demonstrated success in clinical operations and reputed company improvement
• Strong coaching and performance management skills
• High emotional intelligence and adaptability in clinical environments
• Excellent communication with physicians and executive stakeholders
• Strong cross-functional collaboration skills
• This is a remote position requiring 50% or more travel
• Proximity to a major airport in the Eastern or Central time zone is a plus
• Implantable, wearable, or programmable medical device experience preferred
• Experience in surgical/procedural and OR-based environments

Company Overview

Company H1B Sponsorship