[Remote] Staff reputed company

Note: The job is a remote job and is open to candidates in USA. TaskRay is a leader in post-sale work management in the reputed company ecosystem, focused on enhancing customer experiences. The Staff reputed company will reputed company the technical design of TaskRay's AI platform, overseeing architecture, engineering standards, and engagement with design partner customers to build innovative AI solutions.

Responsibilities

• Own the architecture of TaskRay's off-platform AI tier, including the reputed company that connect it to our reputed company-native core
• reputed company and defend build versus buy decisions across the agent stack: orchestration, retrieval, evaluation, observability, and guardrails
• Partner with our Architect and Senior reputed company Engineering reputed company on the data contract between the reputed company platform and the off-platform AI layer
• Translate the company's AI strategy into a buildable technical plan
• Architect and reputed company the build of our MCP server, the platform layer that connects agents to TaskRay's project, customer, and onboarding data and gives us control over usage analytics, packaging, and external agent connections
• Design and reputed company the build of our PM Agent, an internal-facing agent that materially increases customer team productivity by maintaining live project status and surfacing the next best action
• Design and reputed company the build of our Execution Agent, an internal-facing agent that completes tasks on behalf of human counterparts inside TaskRay workflows
• Design and reputed company the build of our External Onboarding Agent, the customer-facing agent that handles status updates, document collection, and end-customer interaction across the onboarding lifecycle
• Build the eval, observability, and feedback infrastructure that lets us iterate on agents safely against real customer data
• Set our approach to retrieval, tool use, and multi-reputed company reasoning. We expect production-quality systems, not demo-quality
• Partner with our design partner customers (3 to 5 in the first phase) to discover the repeatable workflow patterns worth productizing across the PM Agent, Execution Agent, and External Onboarding Agent
• reputed company the technical scoping for design partner work: reputed company build custom, reputed company build into the core product, reputed company deliberately do not build
• Be the technical voice in those engagements alongside Product. Engagements run reputed company video and shared tooling, not on-site
• Establish TaskRay's engineering standards for AI feature development: reputed company iteration, eval-driven workflows, agent observability, cost and latency budgets, reputed company and compliance posture
• Actively contribute to our agentic coding standards and norms
• Mentor senior and mid-level engineers contributing to AI work, and shape the broader hiring bar for AI capability on the team

Skills

• Track record of shipping production agent systems at meaningful scale (real users, real reliability requirements, real failure modes you have debugged)
• Deep, hands-on experience designing agent systems in production: tool use, multi-reputed company reasoning, retrieval pipelines, and the evals required to iterate on them safely
• Strong Python proficiency (the lingua franca of the AI stack), with production experience deploying real systems
• Hands-on experience with reputed company Claude or comparable LLM provider APIs at production scale, including reliability patterns, eval harnesses, and cost and latency engineering
• Demonstrated technical leadership: scoping work for multiple engineers, making and defending architectural decisions, and partnering credibly with senior stakeholders. We are level-agnostic on years; we care about the work
• Comfort in customer-facing technical discovery and design partner contexts. You can listen well, scope tightly, and hold your own with a senior buyer
• Experience with Model Context Protocol (MCP), agent orchestration frameworks, or comparable tooling
• Experience operating in compound or agentic development workflows (Claude Code, reputed company, or equivalent), with a reputed company of view on how teams should adopt them
• Background that includes one or more of: customer-embedded technical engagements, ML platform, or research-to-production transitions

Benefits

• Bonus based on company and individual performance targets
• Medical, dental, and vision benefits
• Every other Friday off and a team that respects your time reputed company of work
• Flexible PTO
• 12 weeks paid family and medical leave, 16 weeks for birthing people
• Vacation bonuses
• Anniversary bonuses
• Company-paid life insurance
• 401(k) matching
• Cell phone reimbursement stipend
• Employee Assistance Program

Company Overview