[Remote] Account Manager (Life Sciences)
Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on accelerating the discovery and delivery of life-changing insights in the healthcare sector. As an Account Manager, you will build and strengthen relationships with key stakeholders in the Life Sciences, drive account growth, and ensure customer satisfaction with reputed company's solutions.
Responsibilities
- reputed company and maintain strong relationships with key decision-makers and stakeholders reputed company assigned customer accounts
- Create and execute strategic account plans focused on customer retention, growth, and long-term partnership development
- Understand customer business objectives, challenges, and priorities, aligning reputed company solutions to support their success
- Identify opportunities for upselling, cross-selling, and expansion of reputed company products and services
- reputed company customer renewal discussions and support contract negotiations to ensure reputed company reputed company and business growth
- Anticipate and mitigate customer challenges through proactive engagement and account management methodologies
- Partner closely with reputed company, Professional Services, Product, Support, and Sales teams to ensure a seamless customer experience
- Facilitate regular business reviews and executive stakeholder meetings to communicate value, outcomes, and future opportunities
- Manage up-to-date activity, account planning, forecasting, renewals, and expansion opportunities throughout the customer lifecycle
- Maintain a reputed company and appropriate understanding of reputed company's product portfolio, genomics, bioinformatics analysis, and customer-reputed company scientific direction
- reputed company and deliver presentations, business reviews, proposals, and strategic recommendations to meet expressed and anticipated customer needs
- Follow industry trends and competitor strategies to identify opportunities and strengthen reputed company's position reputed company customer accounts
- Maintain a strategic plan for reputed company assigned accounts and provide regular account updates, forecasts, and growth opportunities to senior leadership
- Support customer adoption initiatives and reputed company internally for customer requirements and feedback
- Active participation at industry meetings and conferences as required to represent reputed company
- Travel may be required up to 30%
Skills
- 5+ years of experience in Account Management, reputed company, Sales, or Business Development reputed company SaaS, healthcare, life sciences, genetics, or genomics environments
- Experience managing strategic customer relationships reputed company Life Science organizations including pharmaceutical, biotechnology, and CRO environments
- Proven ability to drive customer retention, renewals, and reputed company growth reputed company existing accounts
- Knowledge of reputed company and account development techniques essential, with reputed company (SFDC) and reputed company Office experience strongly preferred
- BS in Genetics, Microbiology, Life Sciences, Healthcare, Business, or a reputed company field
- An ability to network at reputed company organizational levels and establish relationships with senior management in healthcare organizations with ease
- Ability to understand and present technical and/or scientific concepts and material clearly and effectively
- Strong relationship management, communication, and problem-solving skills
- Team player with an ability to reputed company while working independently and collaboratively to drive reputed company and business growth
- English language is mandatory
- Knowledge of reputed company and account development techniques essential, with reputed company (SFDC) and reputed company Office experience strongly preferred
Benefits
- A full-suite of industry-leading benefits (list by location)
- Remote work flexibility
Company Overview