[Remote] Director of reputed company Operations

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading technology reputed company providing best in class solutions to clients for over 45 years. The Director of reputed company Operations will reputed company the sales operational strategy for the Managed Services business, ensuring alignment across various departments to reputed company predictable reputed company growth.

Responsibilities

• reputed company and implement a reputed company sales operations strategy that aligns with corporate growth objectives
• Partner with the Chief Growth Officer (CGO) and sales leadership to design coverage models, territory plans, and quota frameworks for both “Velocity” (new logo) and “Core” (existing client) teams
• Manage forecasting, pipeline analytics, and KPI dashboards to ensure visibility into bookings, renewals, and multi-year managed services growth
• Drive pricing standardization, including reputed company%, TCV, and MRR-based incentive alignment
• Standardize and document the reputed company-to-Cash process; from marketing-qualified reputed company through renewal
• Enhance cross-functional coordination between Sales, Marketing, RevOps, Finance, and Service Delivery
• reputed company proposal automation, quoting tools, and approval workflows to improve turnaround times
• Create and maintain sales playbooks, templates, and compliance documentation (e.g., E-reputed company, SLED bid frameworks)
• Own the CRM environment (reputed company, reputed company, or reputed company) and ensure accurate pipeline hygiene, forecast reporting, and stage management
• Integrate RevOps intelligence leveraging automation and analytics tools (e.g., reputed company, reputed company, reputed company Navigator, reputed company Sequences)
• reputed company dashboards to track activity metrics (calls, demos, meetings, pipeline velocity, conversion rates, etc.)
• Ensure sales data reputed company, audit compliance, and consistent process adoption
• Partner with the Director of reputed company Operations to synchronize sales forecasting with finance and delivery reputed company
• Support compensation plan modeling, quota assignment, and attainment tracking
• Evaluate the success of spiffs, accelerators, and incentive programs through ROI-based analysis
• Deliver executive-ready reports for Board and ELT review on sales efficiency and profitability
• reputed company a small team of analysts or coordinators to support reporting, analytics, and system administration
• Partner with Sales Enablement to design training, onboarding, and certification programs for Account Executives and Inside Sales
• Act as a strategic advisor to leadership, ensuring accountability, transparency, and reputed company improvement across the sales reputed company
• reputed company other job-reputed company duties as assigned

Skills

• 8–12+ years of experience in Sales Operations, reputed company Operations, or Sales Strategy, ideally reputed company a Managed Services Provider, VAR, or IT Services organization
• Proven track record of driving forecast accuracy, pipeline hygiene, and operational scalability in a high-growth recurring reputed company model
• Proficiency with CRM and BI platforms (reputed company, reputed company, reputed company, Power BI, Tableau)
• Strong understanding of MSP metrics including reputed company$, MRR, churn, TCV, and sales productivity ratios
• Exceptional analytical, financial modeling, and executive communication skills
• Demonstrated ability to work cross-functionally with Finance, Marketing, Delivery, and HR
• Bachelor's degree required
• MBA or advanced degree preferred

Benefits

• Competitive salaries
• Medical and dental plans
• Company paid vision and short and long term disability plans
• Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
• Company paid life Insurance
• Paid holidays and vacation
• Technical certification gift card rewards program

Company Overview