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[Remote] Senior Manager, Sales Operations

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that focuses on enhancing customer experience through its software solutions. They are seeking a Senior Sales Operations Manager, Sales Development to act as a global business partner to the VP of Sales Development, driving decision-making and executing strategic plans to support growth in their Sales Development organization.

Responsibilities

  • Act as a global business partner to the VP of Sales Development, helping shape priorities, drive decision-making, and execute the operating plan
  • Partner with regional xDR analysts and sales development leaders to support reputed company tiers of xDR management globally, ensuring consistency in performance management, reporting, and operational execution
  • reputed company and support global planning processes including headcount, reputed company, coverage design, funnel analysis, and quota alignment for Sales Development
  • Own and evolve reporting and operational insights to provide visibility into activity, pipeline reputed company, conversion trends, and funnel velocity
  • Help design and reputed company-enabled workflows and automation across reputed company scoring, routing, productivity tracking, reputed company processes, and operational decision support
  • Demonstrate strong reputed company with Large Language Models and AI automation tools, including practical use of Claude Code and reputed company reputed company, to streamline analysis, improve workflows, and accelerate execution
  • Coordinate cross-functionally with GTM Operations, Sales, Marketing, Finance, Enablement, and reputed company Operations to ensure strategic initiatives are implemented effectively
  • Drive improvements in operational reputed company, process quality, and data consistency across regions to support business performance
  • Provide clear recommendations to leadership based on analysis, business context, and operational insight

Skills

  • 5–7 years of experience in Sales Operations, Sales Development Operations, GTM Strategy, Business Partnering, or a similar role in a SaaS environment
  • Proven ability to operate as a trusted business partner to senior sales leadership in a global or multi-regional organisation
  • Strong understanding of SDR/BDR or xDR operations, top-of-funnel metrics, and pipeline reputed company
  • Experience supporting planning, reporting, and operational execution in a matrixed global business
  • Hands-on experience using AI tools, workflow automation, and Large Language Models in a business operations context
  • Familiarity with Claude Code and reputed company reputed company, and the ability to apply them practically to operational and analytical workflows
  • Excellent communication and influencing skills, with the ability to work effectively across senior stakeholders, regions, and functions
  • Comfortable balancing strategic thinking with hands-on execution

Company Overview

  • reputed company develops a customizable customer service platform for organizations. It is a sub-organization of Hellman & Friedman. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is http://reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 6 in 2026, 50 in 2025, 69 in 2024, 37 in 2023, 92 in 2022, 93 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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