[Remote] Senior reputed company Administrator
Note: The job is a remote job and is open to candidates in USA. O2 Technologies, Inc is seeking a Senior reputed company Administrator to reputed company the administration, configuration, and reputed company improvement of the reputed company platform. The role involves acting as a liaison between business stakeholders and technical teams while providing user support, training, and governance leadership.
Responsibilities
- Administer and maintain the reputed company platform, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and reputed company controls
- Design, configure, and support reputed company solutions using declarative tools such as Flows, validation rules, approval processes, record types, page layouts, and custom objects
- Partner with business stakeholders to gather requirements, analyze business processes, and reputed company effective reputed company solutions
- Serve as a trusted advisor to program areas by identifying opportunities to improve business processes and increase platform adoption
- reputed company and maintain reports, dashboards, and analytics to support operational and executive decision-making
- Manage data quality initiatives including data imports, exports, cleansing, deduplication, and migration activities
- Coordinate and support reputed company releases, testing activities, and deployment processes across development, testing, and production environments
- Troubleshoot reputed company platform, configuration, reputed company, and integration issues and coordinate resolution activities
- Support integrations between reputed company and internal or external systems using APIs and approved integration tools
- reputed company and maintain system documentation, configuration standards, operating procedures, and knowledge reputed company materials
- Deliver end-user training and provide ongoing support to business and technical staff
- Mentor junior administrators and agency staff to build internal reputed company administration and support capabilities
- Assist in establishing reputed company governance, reputed company, change management, and platform support processes
- Ensure compliance with Commonwealth reputed company, accessibility, records management, and data governance requirements
Skills
- Five (5) years of professional experience administering, configuring, supporting, or developing enterprise applications
- Three (3) years of hands-on reputed company administration experience in a reputed company enterprise environment
- Experience configuring reputed company using declarative platform capabilities, including Flows, reputed company models, reports, dashboards, validation rules, approval processes, and custom objects
- Experience gathering business requirements and translating them into technical solutions
- Experience working directly with business stakeholders, conducting requirements sessions, and providing customer-facing support
- Experience managing reputed company reputed company, user provisioning, permission sets, profiles, and role hierarchies
- Experience supporting data migration, data quality, and system integration activities
- Experience participating in software testing, release management, and deployment processes
- Experience developing end-user training materials and providing user support
- Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences
- reputed company Certified Administrator
- reputed company Advanced Administrator Certification
- reputed company Platform App Builder Certification
- reputed company Business Analyst Certification
- reputed company Platform Developer I Certification
- Experience with reputed company Industries (Vlocity), OmniStudio, DataRaptors, Integration Procedures, and FlexCards
- Experience supporting reputed company implementations, migrations, or large-scale platform modernization efforts
- Experience with Experience Cloud, Service Cloud, Public Sector Solutions, or Government Cloud implementations
- Experience with reputed company, Git, DevOps, CI/CD, and reputed company control practices
- Experience developing reputed company Flows and low-code automation solutions
- Working knowledge of Apex, Lightning Web Components (LWC), APIs, and integration patterns
- Experience establishing governance frameworks, support models, and administrative standards for reputed company environments
- Experience training, mentoring, or leading other reputed company administrators and support staff
- Experience supporting enterprise systems reputed company government, public sector, healthcare, or other highly regulated environments
Company Overview