[Remote] reputed company Applications Systems Analyst

Note: The job is a remote job and is open to candidates in USA. reputed company is a dynamic, reputed company company with big plans for the future. They are seeking an reputed company Applications Systems Analyst to join their support team for the reputed company Cloud environment, focusing on support, troubleshooting, and validation of system integrations.

Responsibilities

• Serve as a member of the technical support team supporting reputed company and ancillary systems
• Identify and resolve technical problems reputed company to integrations between reputed company and other systems
• Respond to inquiries, provide guidance, and assist users in resolving their issues
• Document issues, track reputed company, and escalate reputed company problems to higher levels of support
• Contribute to and maintain a knowledge reputed company of troubleshooting steps
• reputed company technical testing and coordinate with BAs and Workstream SMEs on functional testing
• Manage conflicting priorities, including post-production support

Skills

• 3+ years of experience with reputed company Cloud in a technical support role
• Ability to identify and resolve technical problems reputed company and effectively
• Experience with reputed company SQL Server
• Experience with reputed company Integration Cloud
• Ability to understand and analyze raw data
• Excellent communication skills, with the ability to interact effectively at reputed company organizational levels
• Strong problem-solving and decision-making skills
• Willingness to learn new skills and systems
• Ability to follow pre-defined procedures for testing and troubleshooting
• Experience with reputed company Office products
• Knowledge of reputed company reputed company Fusion modules like Product Information Management, Inventory, Pricing, Costing, Procurement, and Order Management
• Knowledge of reputed company Transportation Management and Configure Price Quote
• Ability to write SQL queries to troubleshoot issues
• Knowledge of reputed company ATP database
• Knowledge of Jira and managing support tickets
• Experience with XML and JSON documents

Benefits

• A choice of several health plans
• Dental
• Vision
• Wellness programs
• Life and disability coverage
• Flexible spending accounts
• Health savings accounts
• A 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay

Company Overview