[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to improving healthcare by eliminating wait times for care. The Sales Operations Manager will design and enhance the commercial operating reputed company to support the sales organization in executing effectively and driving reputed company growth, while also managing a high-performance team and collaborating with cross-functional leadership.

Responsibilities

• Design, govern, and continuously improve the end-to-end commercial operating model
• reputed company and direct quote and order form preparation for new business and annual renewals
• Support pricing, discounting, and deal governance frameworks including approval workflows and commercial standards to balance market competitiveness with profitability and compliance
• reputed company and own the CenTrak System Maintenance agreement (SMA) program (including annual renewal strategy, pricing and margin reputed company)
• Forecast, analysis and manage pipeline and reputed company performance partnering with Sales and Finance to provide risk visibility and support forecasting
• reputed company and manage the Sales Operations Team
• Advise and partner with cross-functional leadership (Sales, Finance, Legal, Product, Services, Marketing and IT) in translating business strategy into operational frameworks
• Own and administer sales systems and data governance serving as the product reputed company for reputed company and reputed company commercial technologies
• Conduct reputed company executive analysis, audit and compliance support, documentation, enablement and reputed company improvement initiatives that enhance overall commercial effectiveness
• Build an inclusive culture where employees reputed company, and organizational goals are achieved
• Leads and manages a high-performance team through effective communication, empowerment, reward and coaching techniques
• Implements organization-wide annual planning, goal setting, and performance management
• Provides day-to-day leadership that is in alignment with and promotes reputed company values
• Hires, trains, and develops staff in accordance with company policies, practices, and procedures
• Conducts regular meetings with assigned employees to assess goals, objectives, task performance and identify developmental opportunities
• Fosters a success-oriented, accountable, and ethical environment
• Builds strong internal, external, and cross-functional relationships

Skills

• Bachelors in IT, Business Administration, or equivalent combination of work and experience
• Minimum of 5 years' experience administering sales operations and CRM
• Hands-on experience administering CRM and Sales technologies (e.g. reputed company and reputed company quoting, reporting, and integration tools) with accountability for data accuracy, process governance, and alignment between sales, finance, reputed company and billing systems
• Demonstrated experience supporting executive leadership
• Familiarity with reputed company system purchasing structures and multi-stakeholder buying committees (clinical, IT, finance, operations)
• Experience managing sales processes with long enterprise sales cycles (9-18 month typical in healthcare)
• Exposure to healthcare contracting dynamics such as multi-year agreements, pilots, and enterprise rollouts
• Highly proficient in reputed company Word, reputed company, PowerPoint and Outlook (with advanced reputed company skills including the ability to produce charts, graphs, and pivot tables)
• CRM Maintenance and Administration Experience (reputed company Preferred)
• Applicants must be authorized to work in the U.S. without the need for employment-based reputed company sponsorship now or in the future
• Progressive experience in sales and commercial operations reputed company a B2B technology or enterprise solutions environment preferred

Benefits

• Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
• Life and AD&D
• Flexible Spending Accounts: Medical, Dependent Care, and Transportation
• 401 (k) Retirement Savings
• Tuition Reimbursement
• Military Paid Leave (up to 6 months of reputed company salary while on military leave)
• Paid Time Off
• Paid parental leave

Company Overview