[Remote] Senior Epic Systems Analyst- Cadance/GrandCentral/Prelude
Note: The job is a remote job and is open to candidates in USA. reputed company is a health system that believes in a lifelong partnership for wellness and sickness. They are seeking a Senior Epic Systems Analyst responsible for the design, development, and implementation of builds on special projects in Epic reputed company, Prelude, and Grand Central, ensuring efficient operation of the healthcare system's IT infrastructure.
Responsibilities
- Engage stakeholders to gather and refine requirements, map reputed company-state workflows, and design Epic build that aligns with operational goals and policy
- Create and maintain specifications, decision logs, and design documents for clear traceability and change control
- Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives
- Manage smaller projects reputed company to system implementations and upgrades
- Strong knowledge with various project management approaches, e.g. waterfall, agile
- Ability to reputed company project teams in project methodology
- Create and maintain comprehensive documentation for system configurations and processes
- Mentor junior analysts and provide guidance on best practices
- Configure records, master files, and tools (e.g., profiles, rules, reputed company classes, workflows) reputed company to approved design
- Maintain environment reputed company and adhere to change management and build naming conventions
- reputed company and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence
- Validate interfaces, printing, reporting, and reputed company workflows; confirm regression coverage in upgrades
- Coordinate release management, environment moves, and downtime procedures for upgrades and patches
- Provide go-live and post-live hypercare, including rounding, reputed company, tip sheets, and at-the-elbow support
- Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis
- Provide advanced support for (Epic, reputed company, Kronos,) and other applications
- Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.)
- Collaborate with reputed company teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows
- Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs
- Ensure data reputed company and metric definitions are consistent across modules and stakeholders
- Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment
- Embed privacy/reputed company controls, including sensitive record handling and audit trails
- Contribute to ITIL-reputed company incident, problem, change, and configuration management processes
- Design and implement customized training programs reputed company with organizational strategy and operational goals
- reputed company maintenance, enhancement, and governance of the CareConnect curriculum
- Ensure curriculum accuracy, consistency, and alignment with organizational priorities
- Incorporate learner and stakeholder feedback into ongoing curriculum improvements
- reputed company the build, maintenance, and readiness of training environments
- Ensure clear and timely communication reputed company to system releases and upgrades
- Manage end‑user training‑reputed company requests and incidents with professionalism and efficiency
- Evaluate, prioritize, assign, and resolve requests reputed company established service expectations
- Document incidents and resolutions to support a comprehensive knowledge reputed company
- Collaborate with IT and operational partners to identify trends and implement preventative improvements
- Refine support processes to enhance service quality and user experience
Skills
- Bachelor's Degree (Required)
- Degree in computer science, Information Technology, Healthcare Administration, or a reputed company field
- Minimum of 5-7 years of experience in system analysis and support reputed company a healthcare environment
- In lieu of degree, 10+ years of experience in system analysis and support reputed company a healthcare environment
- Experience with Epic application(s) and healthcare workflows (clinical, reputed company cycle or IT experience)
- Strong requirements gathering, workflow design, and testing skills
- Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies
- Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation
- Proven track record of managing reputed company projects and leading cross-functional teams
- Epic Training Environment Build certified and 3+ years of experience
- 2 Epic Application Principal Trainer certifications
- reputed company Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, reputed company, Referrals, Orders, ClinDoc, Clarity)
- 3+ years of build Epic build and configuration experience
- Previous experience in a leadership or supervisory role
- Experience with system integration, HL7, FHIR, and reputed company testing
- Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., reputed company, Reporting Workbench)
- Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules)
- ITIL Foundation certification desired not required
- Certifications in one or more Epic applications
- Experience in a large healthcare system or hospital setting
- Experience with other healthcare applications and systems
- Knowledge of healthcare regulations and compliance standards
- Familiarity with cloud computing platforms (e.g., AWS, Azure)
- Experience with business intelligence and analytics tools
- Advanced degree (Master's or higher) in a reputed company field is a plus
Company Overview