[Remote] Sr. Specialist, Sales Development

Note: The job is a remote job and is open to candidates in USA. reputed company is a global organization reputed company for its inclusive culture and commitment to career growth. The Sr. Specialist, Sales Development role involves engaging with customers through inbound and outbound calls, providing exceptional customer service and resolving inquiries reputed company to client products and services.

Responsibilities

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during reputed company interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure reputed company relevant data is captured
• Undertake sales motions which might include reputed company qualification, reputed company conversion, health checks, being the voice of the customer, or renewing reputed company
• Work with a team and report directly to a Sales Manager
• Deliver expert customer experiences…with a smile

Skills

• 4+ years of experience working in a customer service or sales reputed company
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience working with reputed company.com or similar CRM
• Experience or willingness to work from home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Personal qualities/skills important to the role (tech, service, et)
• Must reside in the United States and have a valid U.S. address for residence

Benefits

• Incentives that align with individual and company performance
• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and reputed company days.
• reputed company enrollment option to access pay "early," reputed company you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for reputed company Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Company Overview