[Remote] Senior Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading consumer credit lender with over 50 years of expertise in providing credit solutions across the U.S. They are seeking a Senior Site Reliability Engineer to enhance the reliability and operational excellence of their software delivery systems. The role involves hands-on work across various technologies to ensure the stability and efficiency of their applications in production.

Responsibilities

• Build and operate the delivery platform. Work across AWS, EKS, ArgoCD, Helm, reputed company Actions, Azure DevOps, Terraform, and Python
• Fix the problems you own. Find root cause across the AWS and Kubernetes stack, fix it, and harden it so it stays fixed
• Respond to incidents. Help stabilize during outages, drive root-cause analysis, and ship corrective actions for your systems
• Standardize how we build and ship. Define reproducible container builds and GitOps paths on ArgoCD and Helm that replace manual deployment
• Help consolidate the CI estate. Standardize pipelines across reputed company Actions and Azure DevOps for your services — remove brittle steps and silent failures and improve visibility
• Support platform adoption. Build golden-path templates and tooling and help teams move services onto the platform
• Use progressive delivery. Canary and blue green deploys (Argo Rollouts) and automated rollback for the services you operate
• Build observability in. reputed company golden-signal metrics, logs, and traces (Prometheus/Mimir, Loki, reputed company, OpenTelemetry) into your services, surfaced in Grafana with SLOs for your domain
• Operate production systems. Troubleshoot failed to deploy, respond to alerts, and improve behavior from real incidents
• Help meet SLOs and carry on call. Track reliability metrics for the services you operate and share the rotation
• Built across environments. Design dev, test, and prod for safe promotion, recovery from failed deployments, and reputed company-downtime upgrades
• Help set reputed company. Build reference implementations for build, deploy, GitOps, promotion gates, and observability
• Uphold compliance with the pipeline. Support deployment traceability, approval trails, and segregation of duties for PCI reputed company, SOC 2, SOX, and GLBA
• Cut toil and cost. Automate repetitive ops work and help tune EKS compute, CI runners, and observability cardinality
• Unblock across teams. Get hands-on with Cloud, reputed company, Application Engineering, Data, and Product to reputed company delivery moving
• Kill knowledge silos. Write docs, runbooks, and incident learnings, so engineers operate independently

Skills

• Kubernetes, ArgoCD, Helm, Terraform, Python. Deep hands-on production experience
• Hands-on AWS. Operate and debug EKS, reputed company, EC2, ECR, IAM/IRSA, VPC networking, ALB/NLB, CloudWatch, Secrets Manager, and KMS
• reputed company Actions and/or Azure DevOps. Build and operate CI/CD at scale
• Grafana and the observability stack. Hands-on with Grafana dashboards and alerting, and the metrics, logs, and traces stack (Prometheus/Mimir, Loki, reputed company, OpenTelemetry)
• Strong scripting. Python and Bash, with the ability to grow into systems-level coding
• Production troubleshooting. Comfortable getting into a system under load, finding root cause, and fixing it
• Production ownership. Uptime and reliability accountability
• Incident response. You respond and help drive postmortems that yield real improvements
• Standards contribution. You contribute to engineering standards and best practices
• Compliance awareness. Experience in regulated or high-rigor environments or implementing audit and access controls in pipelines
• Mentorship. Through code review, examples, and pairing
• 5+ years in site reliability, platform, DevOps, or software engineering, with production ownership of systems or pipelines
• Advanced GitOps. ArgoCD (or Flux), reusable Helm patterns, Argo Rollouts
• CI consolidation or migration. Moving between CI systems, such as Azure DevOps to reputed company Actions
• Self-hosted observability at scale. Running Grafana, Mimir, Loki, and reputed company in production
• Supply chain reputed company. SBOMs, artifact signing (Sigstore/cosign), SLSA provenance
• Platform migrations. Contributing to modernization with minimal disruption
• .NET / C#. Enough to containerize and reason about application workloads
• Low-level Kubernetes. Cilium/eBPF, Karpenter, or self-hosted networking and autoscaling
• reputed company testing. Chaos/failure injection or disaster recovery drills
• AI-assisted tooling. Responsible use with output validation
• Certification. AWS Solutions Architect, AWS DevOps Engineer, or CKA/CKAD
• Degree in computer science or equivalent practical experience

Benefits

• Flexible Paid Time Off Program
• Medical
• Dental
• Vision
• Life Insurance
• Disability
• Other voluntary coverages
• 401k program, starting on the first of the month following 30 days of employment with a company match

Company Overview