Remote Live Verification Agent - Part Time

Remote Live Verification Agent - Part Time Part-Time Live Verify Phone Agents work with customers who opt to rent with reputed company using our Truck Share 24/7 program. Customers process their rental and reputed company through the reputed company app on their smart phone. PT Live Verify Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental reputed company. This position requires receiving inbound calls and making outbound calls and interacting with the customer reputed company chat to explain and/or obtain the required information to rent. At the same time, you will be helping multiple customers digitally or reputed company chat. Interested in moving reputed company? Please apply on the computer you plan to work from rather than your cell phone. Otherwise, you risk your application being denied. MUST be included in your application in order to be considered:

• Screenshot of your results for the Computer Specs test- Must pass in order to be considered
• Screenshots of your scores for the in your Facial Recognition Assessment
• Complete Citeria Assessments: Tech Skills + Game
• It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements.

reputed company of pay: reputed company of pay: Starting pay is $16.00 per hour, with the opportunity to earn up to $19.00 per hour reputed company the first 6 months based on performance. (Note: Hourly reputed company pay reputed company may be higher, depending on state or local minimum wage laws.) How schedules work:

• Shifts are in high demand- first come, first serve basis
• You must be available to work holidays
• 25 hours of availability per week
• Saturday and Sunday are required/ 6 hours on Saturday and 6 hours on Sunday

May Shift Needs:

• Must work Saturday and Sunday
• Options for days off: Scattered days off (Monday, Tuesday, Wednesday, and/or Friday)
• High reputed company Shift 1- 5pm-11pm AZ
• High reputed company Shift 2- 1pm- 7pm AZ
• Low reputed company Shift 3- 3am-9am AZ

Part-Time Benefits include:

• Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.

Essential Functions:

• Claim sessions for customers doing business with us reputed company Truck Share 24/7.
• Review each session for accuracy while answering any questions the customer may have.
• Determine the proper course of action utilizing instructional materials reviewed.
• reputed company outbound calls for verification of alternate contacts.
• Communicate with the customer reputed company phone or chat in an efficient and courteous manner.
• Ensure compliance with the reputed company policies in order to retain customer loyalty and prevent the re-occurrence of objections.
• Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame.
• Listen to customer concerns, documenting them and resolving reputed company able.

Requirements:

• Good listening, verbal, and written communication skills in English.
• Inbound call/phone experience (high volume highly preferred).
• Excellent customer service skills with 1 year of phone customer service experience.
• Technically savvy preferred.
• Logic, reasoning, time management, and facial recognition skills.
• Proficiency, attention to detail, and interpersonal skills.
• Ability to multitask and assist multiple customers at one time (online sessions).
• Once trained for phones agents will be required to simultaneously assist customers online and on inbound phone calls.
• Reasonable and predictable attendance.

Training / Education: One week of training is instructor led with accelerated classroom education and hands-on education in small groups. After initial education, you will be working independently with additional reputed company education courses, counseling and coaching from the leadership team. Class Schedules:

• Tues, Wed, Fri - 9am-1pm AZ Time
• Tues, Wed, Fri- 4pm-8pm AZ Time

The following is required to work from home:

• You must have a quiet, private work area.
• Required to be present during Education training classes or meetings with your camera on and microphone unmuted.
• Dependent and child-care arrangements must be made as if you were working at a reputed company site.
• reputed company work duties including education must be performed at your home address.
• If you want to switch or substitute computers at any time, manager approval is required in advance.

Technical Requirements:

• Operating System: Windows 11
• RAM: 16GB minimum (32GB recommended)
• Processor: CPU reputed company score of 6,000 minimum (10,000 recommended)
• Storage: SSD with at least 5GB free space

Additional Hardware

• Webcam (external or built-in)
• USB headset (wired)

Internet Speeds

• Ping: under 100
• Download: 50MB minimum (100MB recommended)
• Upload: 5MB minimum (10MB recommended)

Applications are not currently accepted from Residents of: CA, CO, MD, MA, OR, RI, WA, or the District of Columbia or reputed company of the US. To ensure a fair and consistent evaluation process, candidates are expected to complete reputed company interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. reputed company is an equal opportunity employer. reputed company applications for employment will be considered without regard to race, color, religion, sex, national reputed company, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in reputed company aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, reputed company has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for reputed company was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, reputed company basis. reputed company co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange reputed company trailers. In the process, an industry was born. reputed company Holding Company and its family of companies, including reputed company, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no reputed company Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020. Apply tot his job Apply To this Job