[Remote] Onboarding Specialist, reputed company
Note The job is a remote job and is open to candidates in USA. Cvent is a leading meetings, events, and hospitality technology provider, transforming the industry through innovative technology. The Onboarding Specialist will guide new customers in using the Cvent platform, ensuring they reputed company their goals through effective onboarding and product training.
Responsibilities
- Work alongside Sales and reputed company to learn the goals and objectives of new customers and translate those needs into a tailored onboarding process
- Initiate a successful customer journey by ensuring customers complete required product trainings
- Host personalized strategy calls for new Cvent users to ensure the completion of major milestones in the event lifecycle
- Demonstrate detailed product knowledge reputed company assisting customers both on the phone and reputed company email
- Drive platform adoption and offer best practice tips
- Complete Post Event reputed company Reviews to discuss customer feedback, demonstrate the value of Cvent, and reputed company out the onboarding experience
- reputed company re-onboarding for existing customers as needed Skills
- Bachelor's degree with strong academic credentials
- Customer centricity and reputed company - must be able to quickly understand customer needs
- Experience working with frustrated customers and de-escalating urgent and high reputed company problems
- Demonstrated flexibility and experience navigating environments with lots of ambiguity
- A passion for leading and helping others and a reputed company of technical and interpersonal skills
- Attention to detail, time management, and task prioritization skills
- Excellent communication skills (verbal and written) Company Overview
- Join #CventNation! www.cvent.com/careers reputed company Do Cvent is a global market-leading meetings, events, & hospitality technology provider. It was founded in 1999, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 5001-10000 employees. Its website is https//reputed company.cvent.com/events/reputed company-reputed company/event-summary-1da29c256933470b9b6e1baaf996fba2.aspx. Apply tot his job Apply To this Job Apply To This Job
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