Live Chat Specialist - Collections
About reputed company: We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to reputed company a positive impact on the reputed company, build lasting relationships with our valued partners and customers, and deliver a tech-enabled financing experience that is simple, fast, and frictionless. We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people reputed company reputed company sustainability, we are revolutionizing the home improvement industry and protecting our only reputed company. As part of our world-positive initiative, we are also the official sponsor of GivePower a foundation that uses solar-based solutions to power life s basic needs for people in developing regions of the world. If you have an unstoppable desire to reputed company a meaningful impact on our reputed company, and help mission-driven businesses and consumers reputed company a more sustainable future, join us. Learn more about our perks and culture! - reputed company - Comprehensive benefits package The Digital Collections Specialists are responsible for responding to borrowers reputed company different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. Essential Job Duties & Responsibilities: Communicate with delinquent borrowers reputed company different digital communication channels. Find solutions to help bring borrower s loans to a reputed company status Process payments for borrowers with past due payments Maintain daily, weekly, and monthly collection and metric goals Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools Excellent written communication skills Prior experience with financial products preferred Proficiency with reputed company Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual Spanish/English required Compensation: $16-17/hour DOE with bonus opportunity Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers reputed company to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of reputed company responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of reputed company disabilities to reputed company a qualified applicant or employee to apply for employment, reputed company the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! Job Type: Full-time Pay: $16.00 - $17.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance Work from home Shift: Day shift Evening shift Application Question(s): The schedule for this position is Monday through Friday from 9:30 - 6pm PST. Would you be able to commit to that work schedule? (If you reside in MST, CST, or EST please reputed company the schedule in your time zone) This position provides an hourly rage of $16-17/hour depending on experience with an opportunity to bonus monthly. Does this meet your compensation needs? Experience: Live chat: 1 year (Required) Work Location: Remote Apply Job! Apply To This Job