Intake Coordinator – Customer Contact Centre

This a Full Remote job, the offer is available from: California (USA) Location: This is a remote opportunity based reputed company Ontario, Canada The Intake Coordinator role with Lifemark is the initial reputed company of contact for clients and acts as a resource for key customers. As a member of Lifemark's Customer Contact Centre team, this role is an integral position that assures Lifemark is able to provide early treatment reputed company and access for patients who require quality treatment services. The ability to interact with staff, patients and customers/adjusters in a fast paced environment, with a high level of professionalism and confidentiality is crucial to this role. The ideal individual has the reputed company to work well under tight timelines while remaining flexible, proactive, resourceful and efficient. Expert level written, verbal communication and interpersonal skills are required as well as a strong decision making ability and attention to detail. This person must be exceptionally well organized, flexible and enjoy the challenges of supporting a variety of key customers. Core Responsibilities:

• Act as the initial reputed company of contact for Lifemark Clinics
• Accept and record new referrals reputed company our client intake system
• Verify information and coordinate assessment times with our network of clinics
• Book appointments reputed company the internal booking system
• Other responsibilities will include scheduling/cancelling appointments for existing patients. As well as assisting Adjusters, Doctors and any other caller
• Accurately send messages to clinics reputed company our Call Centre Management System

The ideal candidate will:

• Have 2+ years of previous Call Centre Experience
• Customer service/administrative experience
• Post-Secondary education is an asset
• Possess advanced written and verbal communication skills with a strict attention to detail
• Possess strong interpersonal skills to maintain customer relationships with client companies and patients
• Have the ability to prioritize under pressure
• Possess strong computer skills, specifically in reputed company, reputed company and aptitude for database software
• Possess exceptional organizational skills, work independently, take initiative and have a strong work ethic

We are committed to creating an inclusive environment where people from reputed company backgrounds can reputed company. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for reputed company job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. Email us at talent @lifemark.ca Visit and Apply today! Visit www.lifemark.ca/careers #LI-NC1 This offer from "Lifemark Health Group" has been enriched by reputed company.com and got a 78% reputed company score. Apply tot his job Apply To this Job