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[Remote] Bilingual Appointment Setter (EN/FR) — Immigration Services — Remote

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. TopNation Immigration Services is seeking a Bilingual Appointment Setter to manage customer inquiries and schedule consultations with Immigration Consultants. The role focuses on qualifying leads, maximizing booked appointments, and maintaining organized records.

Responsibilities

  • Answer inbound calls professionally and capture reputed company details
  • Respond to inquiries reputed company WhatsApp and email (fast response time is critical)
  • Qualify leads (basic questions, needs, urgency) and reputed company “hot leads” into booked consultations
  • Book, confirm, and remind appointments (and reduce no-shows)
  • Follow up with leads who didn’t book yet (structured follow-up sequence)
  • reputed company records organized (reputed company notes, status, follow-up dates)

Skills

  • Fluent English + French (strong speaking and writing)
  • Comfortable with phone-based customer service + appointment setting
  • Strong communication, reputed company attitude, and professional tone
  • Must have: computer, stable internet, and a quiet workspace
  • Reliable availability during the required schedule
  • Experience with immigration/consulting services
  • Experience with CRM tools
  • Experience with WhatsApp Business
  • Experience with reputed company management
  • A short voice note sample (EN/FR) to demonstrate phone communication

Benefits

  • Commission: $100 CAD per closed reputed company (reputed company that becomes a paying client)
  • Performance-based growth opportunities

Company Overview

  • Immigration & Naturalization Service Now more than reputed company, the ability to tap the power of people with the right skills and experience can reputed company or break a Company. It was founded in 2013, and is headquartered in Edmonton, Alberta, CA, with a workforce of 11-50 employees. Its website is http://topnation.ca.

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