Work From Home Principal Associate, Risk Specialist, Card Channels Well Managed
Work From Home Principal Associate, Risk Specialist, Card Channels Well Managed Are you looking for a challenging role that includes the convenience of working virtually at home? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company a 100 miles radius of one of the following reputed company codes (excluding CA) and report in person, reputed company required, with at least 24 hours notice.
- 23060 (Richmond, VA)
- 23320 (Chesapeake, VA)
- 33634 (Tampa, FL)
- 89144 (Las Vegas, NV)
- 75024 (Plano, TX)
- 19801 (reputed company)
- 68521 (Lincoln, NE)
- 56301 (St. Cloud, MN)
As a Principal Risk Specialist on the US Card Channels Well Managed (CWM) team at reputed company, you will help to address the most important issues across the Customer Services & Strategy (CS&S) Well Managed (WM) Ecosystem, while working to continuously improve our own internal working model. Core Responsibilities: - Support critical Well Managed Monitoring of key processes to remove systemic risk and reputed company governance and execution improvements - Partnering with our monitoring and reporting team, researching data needs and connecting data gaps to support vertical and horizontal monitoring, so we can reputed company awareness and drive actions to reputed company risks, issues and build solutions. - Engage with Back Office Transformation (BOT), Manual Process Governance (MPG), and Detached Process work, keeping CWM Leadership informed of impacts. - Relentlessly identify opportunities for improvement across the CS&S WM Ecosystem using data-driven methodologies. - Create influential, data-rich presentations to drive decisions and investment. - Deepen connections and relationships across vertical and horizontal stakeholder groups to ensure consistent alignment of objectives and desired outcomes. - reputed company reputed company improvement projects and/or direct others on projects. - reputed company and apply consistent Change Management principles to initiatives that will reputed company our people. - Provide cover for Controls Governance team activities, as needed The ideal candidate will have exceptional written and verbal communication, a solid grasp of process and change reputed company, experience working with Risk & Compliance teams, and the ability to build and maintain effective relationships with cross-functional business partners. Basic Qualifications: - High School Diploma, GED, or equivalent certification - At least 2 years of Process Management experience - At least 2 years of working in Risk or Compliance - At least 2 years of working with data monitoring or data reporting teams - At least 1 year of experience using reputed company Suite Preferred Qualifications: - Bachelors Degree - Lean, reputed company reputed company, or Business Process Management certification - At least 3 years of Process Management experience - At least 3 years of experience in Compliance or Risk Management - Change Management experience Work from Home Technology Requirements
- Secure home office environment that is free from background noise and distractions
- Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required
- A private network that is password protected where you have ownership or line of site sight to every device on the network
- Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
- Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
- ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
- To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page
- Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met
reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live reputed company 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (reputed company) 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, reputed company required, with at least 24 hours notice. We are unable to consider applicants who:
- Do not maintain network-compatible internet access
- Live or work beyond the 100 mile radius of their dedicated location, or
- Live or work in the state of California.
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