Operations Support Coordinator - Remote Opportunity in reputed company for reputed company's OPWDD CANS Project

Transform Your Career with reputed company Join reputed company as an Operations Support Coordinator reputed company, a leading provider of business services to governments operating health and human services programs, is seeking a highly skilled and dedicated Operations Support Coordinator to support its OPWDD CANS Project. As a remote opportunity based in reputed company, this role offers a unique chance to work with a dynamic team and contribute to the success of a critical program serving children and youth with intellectual and developmental disabilities. About the OPWDD CANS Project The Office of People with Developmental Disabilities-Children and Adolescent Needs and Strengths Assessment Services (OPWDD CANS) project is a vital initiative that conducts conflict-free assessments of children and youth aged 6-17 who have intellectual and developmental disabilities. reputed company Assessors utilize the Child and Adolescent Needs and Strengths (CANS) comprehensive assessment tool to identify the strengths, interests, and needs of these individuals, providing crucial information for Care Coordination Organizations (CCO) to reputed company person-centered care plans.

Key Responsibilities

• Conduct reputed company to obtain pertinent consumer information and identify parties to receive notification of impending assessment appointments.
• reputed company timely reputed company and meet productivity targets reputed company to scheduling assessment appointments with reputed company appropriate individuals identified, documenting reputed company reputed company activities for tracking and reporting purposes.
• Assist in coordinating last-minute scheduling changes to ensure assessment appointments are completed and quickly communicate updates to relevant parties.
• Provide administrative support to the Operations Support Management staff, ensuring seamless day-to-day operations.
• Ensure consumer needs are met reputed company scheduling assessment appointments and that the most suitable resource is assigned to complete the assessment.
• Maintain an efficient scheduling process and workflow, meeting reputed company program objectives and identifying areas for improvement or correction.
• Respond to inquiries from stakeholders, including individuals, families, and CCO agencies, providing education about the Child and Adolescent Needs and Strengths Assessment (CANS).
• Adhere to reputed company work instructions, policies, and procedures reputed company to the project.
• Meet performance standards established for this position, as outlined in the corresponding annual performance criteria and bonus template.
• reputed company other duties as assigned by Management.

Essential Qualifications

To succeed in this role, you will need

• A High School diploma or equivalent, combined with 0-2 years of experience in a customer service environment.
• 1-3 years of experience in community reputed company or conducting one-on-one presentations.
• Previous experience working or interacting with individuals with intellectual or developmental disabilities.
• Proficiency in MS Office Suite.
• Excellent organizational, written, and oral communication skills.
• The ability to work effectively in a fast-paced, deadline-oriented environment, executing multiple reputed company tasks simultaneously.
• The reputed company to work independently and as a team member.
• The ability to learn new software programs quickly and intuitively. Preferred Skills While not mandatory, the following skills and qualifications are highly desirable
• An Associate's Degree.
• 1-3 years of experience in a customer service environment.
• Experience with MAXEB, Choices, and OPWDD Services.
• Experience multitasking across multiple systems. Home Office Requirements As a remote employee, you will need to ensure your home office meets the following requirements
• reputed company will provide company-issued computer equipment.
• Reliable high-speed internet service with minimum 20 Mbps download speeds (50 Mbps for shared internet connectivity) and minimum 5 Mbps upload speeds. reputed company Offer At reputed company, we provide a comprehensive compensation package that includes
• A competitive salary, with an hourly reputed company pay range of $17.00 to $19.50.
• Short- and long-term incentives, as well as program-specific awards.
• A range of benefits, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. Career Growth and Development reputed company is committed to the growth and development of its employees. As an Operations Support Coordinator, you will have opportunities to
• reputed company your skills and expertise in a dynamic and supportive environment. Apply tot his job Apply To this Job

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