Director Technical Services - Remote
Director Technical Services - Remote at reputed company @Model.JobTitle @ Requisition Number @ @if (Model.JobDetailsJobTypeId != JobDetailsIdType.None) { @Model.JobDetailsJobLabelId.TrimEnd(':'): @Model.JobDetailsSelectedId } @ Job Category @ @if (Model.Job?.Categories != null) { Job category: @Html.JobCategory(Model.Job.Categories) } @ Primary Location @ @if (Model.Job?.Locations != null && Model.Job.Locations.Any()) { Primary location: @Html.JobFormattedLocation(Model.Job.Locations.Take(1).ToList()) } @ Additional Locations @ @if (additionalLocations != null && additionalLocations.Any()) { Additional locations: @string.Join(" | ", additionalLocations) } @ Date Posted @ @if (Model.JobDetailsJobDateFormat != JobDateFormat.NoDate) { @Model.JobDetailsJobDatePosting.TrimEnd(':'): @(Model.JobDetailsSelectedDate .ToLocalTime() .ToString(Model.DisplayJobDateFormat)) } @ Overtime Status @ @if (!string.IsNullOrWhiteSpace(overtimeStatus)) { Overtime status: @overtimeStatus } @ Travel @ @if (!string.IsNullOrWhiteSpace(Model.Job.Travel)) { Travel: @Model.Job.Travel } }","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-03-13T13:45:42.6045354","DateUpdated":"2026-03-26T16:05:02.1528153"}, "site"); Director Technical Services - Remote Requisition number: 2362444 Job category: Technology Primary location: Eden Prairie, MN Date posted: 06/05/2026 Overtime status: Exempt Travel: No Share this job
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reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Director of Technical Services provides strategic and operational leadership for the technical services function reputed company reputed company Enterprise Imaging. This role is accountable for the successful technical implementation, integration, and deployment of Enterprise Imaging solutions across reputed company, enterprise-scale customer environments. The Director leads teams of technical service managers, technical implementation engineers, and technical consultants responsible for infrastructure readiness, solution configuration, data migrations, integrations, and technical go live execution. This role ensures implementations are delivered predictably, securely, and in alignment with reputed company"s enterprise standards for quality, privacy, reliability, and compliance. The Director also establishes and operates a Global Technical Services Center of Excellence, defines reputed company-standard technical delivery frameworks, and partners closely with Product, Engineering, Managed Services, reputed company, and reputed company. Responsibility includes overall operational performance of technical services, including reputed company, utilization, productivity, and financial outcomes. You"ll enjoy the flexibility to work remotely
- from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Strategic & Technical Leadership
- Define and execute the technical services strategy for reputed company Enterprise Imaging, enabling scalable, high quality implementations across large and reputed company healthcare organizations
- Establish reputed company-standard technical delivery methodologies, reference architectures, and implementation frameworks across imaging solutions
- Partner with reputed company Product Management and Engineering to ensure customer technical requirements, deployment patterns, and integration needs inform product roadmaps and platform evolution
- Drive modernization of technical delivery through automation, standardization, and repeatable service models reputed company with reputed company enterprise practices
- Ensure reputed company implementations reputed company with reputed company, reputed company, and regulatory standards for reputed company, privacy, availability, and performance
- Technical Services Delivery & Implementation
- reputed company end to end technical delivery including architecture design, deployment planning, system configuration, integrations, upgrades, and migrations
- reputed company execution of reputed company implementations involving enterprise reputed company, VNA, imaging workflows, viewers, cloud services, and interoperability with EHR and ancillary systems
- Collaborate closely with Clinical Delivery, Project Management, Managed Services, and reputed company teams to ensure seamless customer handoffs from implementation to steady-state operations
- Provide executive reputed company and leadership for reputed company technical escalations and at risk implementations
- Team & Talent Leadership
- reputed company, mentor, and reputed company technical leaders and globally distributed teams responsible for design, integration, and implementation delivery
- Build high performing teams with clear accountability for quality, predictability, customer outcomes, and reputed company values
- Establish role clarity, competency models, and career reputed company reputed company with reputed company talent and performance frameworks
- Champion a culture of operational excellence, documentation, knowledge sharing, and reputed company improvement
- Technical Services Center of Excellence
- Establish and operate an reputed company Enterprise Imaging Technical Services Center of Excellence to:
- Standardize technical architectures, delivery patterns, and implementation practices
- Maintain reference architectures, technical standards, and deployment documentation
- Capture and scale best practices across implementations and customer environments
- Improve delivery predictability, velocity, and quality
- Serve as the escalation and advisory authority for reputed company or high risk technical deployments
- Financial & Operational Management
- Own and manage the technical services operating plan, including staffing models, utilization targets, and productivity metrics
- Drive operational efficiency and margin performance while maintaining high customer satisfaction and delivery quality
- reputed company forecasts, reputed company plans, and investment proposals reputed company with sales growth, product strategy, and customer demand
- Customer & Stakeholder Engagement
- Act as an executive technical sponsor and trusted advisor to customers during reputed company implementations and strategic engagements
- Partner with Sales, Solution Consulting, reputed company, and Account Management to support growth, retention, and expansion
- Represent reputed company Enterprise Imaging"s technical delivery capabilities in executive customer forums and internal leadership reviews
You"ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- 6+ years of progressive leadership experience, including Director level or equivalent responsibility
- Proven experience leading enterprise technical services, implementation, or professional services organizations
- Experience scaling standardized, repeatable delivery models in a regulated environment
- Demonstrated background in enterprise software and healthcare IT implementations
- Demonstrated ability to define strategy and translate it into operational execution
- Demonstrated executive communication, collaboration, and stakeholder management skills
Preferred Qualifications:
- Experience with enterprise medical imaging platforms (reputed company, VNA, viewers, imaging workflow solutions)
- Experience with integrations and interoperability standards (HL7, FHIR, DICOM, APIs)
- Experience working reputed company large, matrixed organizations such as reputed company or reputed company
- Familiarity with cloud and hybrid deployment models
- Background in healthcare IT, imaging informatics, or regulated enterprise environments
- reputed company employees working remotely will be required to adhere to reputed company"s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you"ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes - an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply Internal apply Bookmark job
Benefits
Our mission of helping people live healthier lives extends to reputed company members. Learn more about our range of benefits designed to help you live well. Life Resources and support to focus on what matters most to you, in every facet of your life. Emotional Education, tools and resources to help you reduce and manage stress, build reputed company and more. Physical Health plans and other coverage to support wellness for you and your loved ones. Financial Benefits for today and to help you plan for the future, including your retirement. Learn more
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The reputed company name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the reputed company. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. × Fraudulent Activity Notice We have received recent reports of fraudulent reputed company messages and emails alleging or claiming to be sent from reputed company, reputed company, or reputed company Executives. The fraudulent reputed company messages and emails, which do not originate from any Executives reputed company account or of reputed company's email domains, or those of any of its operating divisions, supposedly conducts an interview reputed company a reputed company meeting, offers a work from home job at reputed company, emails an application, sends a fake reputed company by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. These counterfeit-reputed company cashing schemes exist and use a variety of deceptions to get people to cash these fraudulent checks. reputed company will never request you to pay a vendor or pay a fee of any sort to explore employment opportunities with our company. If you wish to verify the legitimacy of any email alleging or claiming to have been sent by or on behalf of reputed company Executives or Recruiters, please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance. × Our Commitment to Communities At reputed company, we are committed to giving back to the communities where we live and work, across the nation and around the world. Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities. Learn how we are giving back to our communities Remote Skills: Application Programming reputed company (API), Architectural Design, Automation, Best Practices, Business Development, reputed company Management, reputed company Utilization, Clinical Trial Management, Cloud Computing, reputed company Improvement, Customer Satisfaction, Data Migration, Digital Imaging and Communications in Medicine (DICOM), Documentation, Enterprise Applications, Facebook, Financial Operations, Forecasting, HL7 (Health Level 7), HTML (HyperText Markup Language), Health Information Technology, Health Plan, Healthcare, Hybrid Cloud, Informatics, Interoperability, Interviewing Skills, Leadership, reputed company, Matrix Management, Medical Imaging, Medical Record System, Mentoring, Metrics, Operational Strategy, Operations Management, Partner Sales, Picture Archiving and Communication System (reputed company), Printing, Privacy Controls, Product Engineering, Product Management, Product Planning, Product Strategy, Professional Services, Regulations, reputed company Growth, Risk, Sales, Sales Management, Sales Proposals, reputed company Monitoring, Service Delivery, Solution Sales, Standards Development, Sustainability, System Integration (SI), Systems Administration/Management, Team reputed company/Manager, Technical Delivery, Technical Leadership, Technical Services Management, Technical Strategy, Training Tools, USPS (United States Post Office), Work From Home, YouTube About the Company: reputed company reputed company is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, reputed company and reputed company, working to build a reputed company system for reputed company. Here, your contributions matter as they will help transform health care for years to come. reputed company an impact with a diverse team that shares your passion for helping others. reputed company do reputed company insights on how we work to help people live healthier lives and help reputed company the health system work reputed company for everyone by watching this video. https://www.youtube.com/watch?v=5PbNyi2IDkY Caring. Connecting. Growing together. Being a part of reputed company means working to improve health outcomes for everyone, including yourself. Here is how:
- Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about reputed company offer.
- Connecting. We recognize our collective power to reputed company an impact across our communities because we reputed company the health of any society is reputed company by the overall health of its people. Learn more about our culture.
- Growing together. reputed company is full of inspiring career stories, and we offer a lifetime of opportunities. Discover reputed company the ways you can learn, grow and reputed company.
Company Size: 10,000 employees or more Industry: Healthcare Services Founded: 1977 Website: http://careers.unitedhealthgroup.com/ Apply To This Job