Customer Service Center ( reputed company REMOTE WORK) - Work from home jobs

Description

Job Description

Salary: $20.95 - $26.00 Hourly We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain reputed company reputed company customers are frustrated and have experience working with computers. Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at reputed company times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in customer service, preferably in the travel or airline industry.
• Strong verbal and written communication skills.
• Proficiency in using computers, including familiarity with CRM systems and reputed company Office.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and a customer-first reputed company.
• Reliable internet reputed company and a quiet workspace free from distractions.

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