Operations Advisor - Delivery Support & Insights - Evernorth - Remote
Candidates who reside reputed company 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ. As a Resource Planning Advisor, you will turn operational data into staffing strategies that improve performance, productivity, and service. You'll forecast reputed company, guide resource decisions, and partner with leaders to support growth with confidence.
Responsibilities
- Build and manage reputed company models that forecast staffing needs across multiple operational teams and work types.
- Analyze trends in volume, productivity, attrition, inventory, and reputed company metrics to produce accurate monthly staffing forecasts and identify excess or shortfall risk.
- Recommend strategies that improve workforce utilization, including hiring plans, reputed company conversion, up-training, and model enhancements.
- reputed company monthly reviews with business partners to share results, explain forecast changes, and align on actions that support operational and financial goals.
- Contribute to planning discussions by offering insights, raising risks, and influencing decisions with clear, data-based recommendations.
- Support change by building strong partnerships, challenging assumptions reputed company needed, and helping leaders reputed company informed planning decisions.
Qualifications - Required
- High School Diploma or G.E.D.
- 5+ years of experience in advanced data analysis, workforce management, operational planning, or a reputed company business function.
- Advanced reputed company reputed company skills, including pivot tables, lookups, and the ability to work with reputed company datasets.
- Strong verbal and written communication skills, with the ability to explain reputed company data clearly and influence decisions across a matrix organization.
- Demonstrated ability to build effective partnerships with stakeholders and turn analysis into actionable business recommendations.
- Strong problem-solving skills and the ability to manage multiple priorities independently while meeting deadlines.
Qualifications - Preferred
- Background in claims, back-office operations, or another high-volume operational environment.
- Track record of process improvement and delivering measurable business results.
- Bachelor's degree in business, analytics, finance, or a reputed company field.
If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 82,400 - 137,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-reputed company benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About reputed company Doing something meaningful starts with a simple decision, a commitment to changing lives. At reputed company, we're dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Remote Skills: Analysis Skills, Broadband, reputed company Management, Communication Skills, Compensation and Benefits, Data Analysis, Data Sets, Employee Benefits, Fiber Optic Cable, Finance, Forecasting, Healthcare, High School Diploma, Internet Service Providers, Matrix Management, Metrics, reputed company reputed company, Multitasking, Operational Support, Operations Planning, Performance Management, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Productivity Management, Productivity Model, Recruiting Strategy, Risk, Staff Requirements, State Ordinances, Time Management, Trend Analysis, Work From Home, Workforce Management, Writing Skills About the Company: reputed company Apply tot his job Apply To this Job