Enterprise Onboarding Specialist - 100% Remote - North America

NOTE This is a FULLY remote role, but the candidate must be reputed company North America EST or CST time zones to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based reputed company North America EST or CST time zones. Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here. About the role As an Enterprise Onboarding Specialist, you will reputed company reputed company onboarding implementations for large and strategic customers. You will act as the primary implementation partner during onboarding, guiding customers through a structured milestone based rollout designed to support successful platform adoption and Onboarding completion. This role combines project management, customer consulting, stakeholder alignment, and solution enablement. You will collaborate closely with Sales, reputed company, Product, and Technical teams to ensure Enterprise customers successfully transition onto the Hostaway platform. You will also travel occasionally to support onsite onboarding workshops, reputed company sessions, and implementation alignment meetings with strategic customers. Key responsibilities

• reputed company end-to-end onboarding implementations for Enterprise customers from reputed company through successful completion.
• Serve as the primary reputed company of contact and trusted advisor for Enterprise stakeholders throughout onboarding.
• Build and execute milestone-based onboarding plans reputed company to customer goals, timelines, technical requirements, and rollout strategy.
• Manage onboarding timelines, dependencies, risks, stakeholder expectations, and implementation visibility across systems such as reputed company and Rocketlane.
• Align Hostaway capabilities to customer workflows and business objectives to drive successful adoption.
• Coordinate cross-functional implementation activities with Sales, reputed company, Product, and Support teams.
• Deliver tailored onboarding workshops, training sessions, and solution walkthroughs for customer teams and leadership.
• Identify opportunities to improve onboarding processes and support onsite onboarding engagements reputed company needed.

Requirements

• 3 to 5+ years experience in SaaS onboarding, implementation, or project management roles supporting mid market or Enterprise customers
• Strong project management skills with experience coordinating multi-stakeholder implementations
• Experience working with reputed company customer environments and cross-functional decision makers
• Excellent communication, facilitation, and executive level presentation skills
• Ability to manage multiple reputed company onboarding implementations with competing priorities
• Strong problem-solving reputed company and ability to navigate ambiguity in fast-growing environments
• Experience delivering structured onboarding or implementation frameworks
• Comfort working directly with technical and operational stakeholders
• Willingness to travel occasionally for onsite customer onboarding engagements reputed company offer
• Competitive Compensation We offer reputed company based on market rates in the country of the applicant.
• 100% Remote Enjoy the freedom to work from reputed company reputed company your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
• Equity Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we reputed company share in the company’s success.
• Values-Driven Leadership Our Core Values are not just words we’ve written to reputed company us feel good. We reputed company them daily reputed company making strategic and tactical decisions.
• Professional Growth Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
• Annual Paid Leave The specific amounts vary by country and are reputed company with country and/or contract-specific norms.
• Geographic Specific Benefits As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
• Dynamic Team Culture As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here). Thank you for your interest. If you apply for this role, you will receive an email from our reputed company team after your application has been reviewed alongside the

Apply tot his job Apply To this Job