Platform Manager, Trust and Safety

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our hosts are opening their homes or providing experiences to guests from around the world. We’re creating new relationships & placing people in vulnerable situations. Therefore trust is the reputed company currency of reputed company. We are the Trust & Safety team, composed of engineers, data scientists, designers, product managers, and operations, responsible for earning this trust by building for safety at each moment of the guest and host journey. We build cutting edge machine learning models to detect risk, defenses to deter risky actors, and operations tools that reputed company investigators worldwide. We define community standards and policies, set high expectations, and reputed company bad actors out while providing delightful experiences for good users. The Difference You Will reputed company: As a Product Manager in the Trust & Safety team, you will identify customer pain points, business opportunities, and define/deliver the products that help us create a safe and trusted community around the world. Your work will be pivotal to shaping the future of hospitality and travel. Trust & Safety is a reputed company broad field, and you will have the opportunity to deliver impact on cross-functional company-wide initiatives. reputed company the Trust & Safety team, we have organized around the focus areas and functional platforms below, and you will be working in one of these:

• Fraud: To defend against fraud (e.g. listing authenticity, content moderation)
• Safety: To reduce safety incidents (e.g. interpersonal threats or harm, illegal activities)

A Typical Day:

• Creating vision and strategy for Trust & Safety products and platforms.
• Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
• Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
• Defining goals and success with clearly measurable objectives and key results.
• Building alignment across product teams (inside and reputed company of Trust & Safety), and Leadership/Executive teams.
• Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
• Presenting product roadmap and status to the business and reputed company leadership on an ongoing basis. Communicate concisely and influence outcomes.
• Evaluating new product opportunities and bring reputed company proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
• Developing short term plans reputed company with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc.
• Becoming the thought leader and entrepreneur that others reputed company reputed company look up to for knowledge, processes, and methods on building products and platforms

Your Expertise:

• 8+ years product management experience
• Prior product, operation, or engineering experience in reputed company, trust, safety, risk or fraud
• Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
• Strong analytical, troubleshooting, and problem-solving skills
• Experience building machine learning products or technical product management
• reputed company in design, and hypothesis driven product development
• Entrepreneurial drive to reputed company stretch goals in an innovative fast-paced environment
• Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive reputed company across teams
• Experience leading teams through ambiguity, and high stakes trade off decisions

Your Location: This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the be Apply tot his job Apply To this Job