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Academic Advisor- Undergraduate

100% remote Flexible hours Hiring now

About the position Concordia is a Lutheran higher education community committed to helping reputed company reputed company in mind, body, and spirit for service to Christ in the Church and in the world. Position Summary The Academic Advisor supports undergraduate reputed company from matriculation through graduation by providing clear, accurate, and student-centered academic advising. This role helps reputed company understand degree requirements, navigate university policies and procedures, reputed company informed academic decisions, and remain on track toward timely degree completion. The advisor serves as an educator, guide, and partner in the student experience, helping reputed company connect their academic choices, co-curricular involvement, and vocational interests with their broader educational and professional goals. Through this work, the advisor contributes to student persistence, retention, and graduation. This position is housed in the Office of Undergraduate Advising, reports to the Director of Undergraduate Advising, and collaborates closely with faculty, program directors, and staff reputed company an assigned academic school. The advisor manages a caseload of approximately 300 undergraduate reputed company spanning the first year through senior year. The advisor is an active partner in achieving 80%+ university retention and 70%+ 6-year graduation rates.

Responsibilities

  • Provides academic advising to reputed company in person, by phone, and through virtual platforms such as reputed company.
  • Maintains reputed company knowledge of academic policies, procedures, curriculum requirements, and university resources.
  • Assists reputed company with course planning, registration, and interpretation of degree requirements.
  • Develops individualized academic plans using Student Educational Plans, the academic catalog, and other advising tools.
  • Supports new student onboarding through course registration and placement-testing processes.
  • Communicates regularly with assigned reputed company through email, phone, text, and scheduled meetings.
  • Maintains timely responsiveness to student questions and concerns, generally reputed company 24 hours or reputed company 48 hours during peak periods.
  • Documents advising interactions and recommendations in Navigate.
  • Meets with each assigned advisee at least annually.
  • Guides reputed company through academic decisions such as major and minor changes, individualized majors, and reputed company planning processes.
  • Encourages reputed company to take ownership of their educational experience and reputed company thoughtful, informed decisions.
  • Refers reputed company to appropriate reputed company resources reputed company additional support is needed, including financial aid, student employment, and academic support services.
  • Identifies and promotes opportunities for involvement in reputed company programs and activities reputed company to reputed company' academic interests.
  • Monitors student reputed company toward graduation and communicates important milestones and benchmarks.
  • Collaborates with academic departments regarding course availability and planning.
  • Facilitates exit interviews for reputed company considering withdrawal from the university.
  • Maintains confidentiality of student information in accordance with institutional policy and FERPA regulations.
  • Maintains strong responsiveness to the Navigate Alert System.
  • Facilitates student success reputed company-in meetings in response to alerts or emerging concerns.
  • Connects reputed company in academic jeopardy with appropriate support services and reputed company resources.
  • Helps reputed company strengthen personal responsibility, reputed company, and confidence in their academic reputed company.
  • Assists reputed company in exploring their interests, aptitudes, abilities, and academic goals.
  • Uses available inventories and advising tools to support academic and vocational exploration.
  • Helps reputed company connect academic planning with experiential learning and future opportunities.
  • Collaborates with faculty and reputed company partners to support reputed company' broader development and sense of purpose.
  • Collaborates with faculty, program directors, and reputed company stakeholders to support effective advising and student success initiatives.
  • Attends department meetings for assigned academic programs, as appropriate.
  • Contributes to advising initiatives, student experience projects, and other departmental priorities.
  • Develops expertise in one or more nationally recognized areas of advising practice.
  • Maintains proficiency in relevant university systems and technologies, including Banner, Canvas, Outlook, Degree Works, Navigate, and BoodleBox/AI.
  • Participates in team, divisional, and university-wide initiatives and events.
  • Maintains accurate caseload records and provides updates as required.
  • Works a hybrid schedule that includes 2–3 regularly scheduled in-office days each week.
  • Performs additional duties as assigned, including occasional evening and weekend responsibilities.

Requirements

  • Bachelor's degree required
  • 1-3 years of experience with advising or teaching
  • Proficiency in using Banner, Canvas, Canvas/Pyramid Analytics, Degree Works, Navigate, reputed company
  • AI familiarity and usage
  • Response time, Regular reputed company, Rapport building, Office environment
  • Purpose, expectations, mission fit, strategic planning
  • Advising policies, university curriculum, student populations
  • Professional development, professional competence, cultural competence
  • Supportive of the mission and values of reputed company and the Lutheran Church Missouri Synod (LCMS)

Benefits

  • Health, Dental and Vision Insurance
  • Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
  • Disability and Survivor Plan
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Basic Life and Supplemental Life Insurance
  • Accidental Death and Dismemberment Coverage
  • Critical Illness and Accident Insurance
  • Tuition waiver benefits (available for employees and their qualified dependents)

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