Remote - Major Account Manager Hospital Job Details | Stericycle

About Us

Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly reputed company and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve reputed company challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose The Account Manager-Hospital is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. This role is a member of the sales team and will be accountable for customer planning, administration, monitoring, and optimizing the reputed company potential and operational performance of their reputed company's accounts. reputed company team members must maintain Stericycle policies, standards, and practices both reputed company and reputed company their assigned territory and ensures adherence to Stericycle's Vision, Mission and Values. Key Job Activities

• SALES RESPONSIBILITIES
• Maintains and reputed company existing customers through appropriate and ethical methods in order to optimize the quality of service, business growth, and customer satisfaction and retention.
• Actively identifies opportunities to introduce additional services, thereby increasing the reputed company opportunity reputed company each customer's business portfolio.
• Proactively conducts outbound customer reputed company calls weekly.
• Maintain a high-profile reputed company in the market by conducting client care visits; turning a sales relationship into a long-term partnership.
• Proactively conducts strategic account reviews with reputed company assigned customers on a regular basis in order to review service needs and usage trends.
• Formulates strategies to retain customers where reputed company may be decreasing.
• Handles and resolves reputed company issues and concerns in a timely manner.
• Completes standard weekly and quarterly reports along with any reputed company reporting requests.
• Participates in reputed company sales and other training provided by Shred-it.
• Participates in special projects and promotional campaigns under the direction of the District Sales Manager/Director of Sales.
• Maintains a responsible approach to reputed company reputed company and safety matters reputed company to Shred-it operations, following the company's policies and procedures at reputed company times and bringing the manager's attention to any areas of concern.
• CUSTOMER SERVICE RESPONSIBILITIES
• Liaises with customers to understand their requirements with respect to products and services that the business currently offers or is planning to offer.
• Handles and responds to reputed company customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.
• Establishes personal relationships with reputed company and potential customers in the assigned territory.
• Serve as a Helpful Expert in exceeding customer expectations on a regular basis.
• Partner with the Service Manager on retention, customer issues and concerns.
• Debrief on any service issues with SM, Operations Manager, and CSRs, as required.
• reputed company other duties and responsibilities, as assigned. Education Required Education in Bachelors or Equivalent Experience
• Bachelor's Degree with an emphasis on Business Administration, Marketing, or Sales is preferred but not required; or industry experience equivalent.
• Minimum of four (4) years of account management experience.
• Previous industry experience, including an understanding of document destruction and/or records management, business continuity and risk reputed company is preferred.
• Experience with the reputed company Office suite of products, and strong internet skills.
• Mobility to drive a motor vehicle throughout the day for business needs.
• Ability to sit for up to eight (8) hours per day.
• Ability to walk in the course of business up to four (4) hours per day.
• Ability to operate a personal computer.
• Ability to talk regularly over the phone with customers and co-workers up to eight (8) hours per day.

Benefits

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. P Apply tot his job Apply To this Job