Remote Patient Monitoring Medical Assistant

This position is work from home, however, the employee must live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, NH, MT, MO, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI The following shifts are available: Monday-Friday (10AM-7PM CST) Friday-Tuesday (reputed company-5PM CST) Friday-Tuesday (10AM-7PM CST) Company Overview: Tellihealth is transforming how chronic care is delivered by combining powerful technology with compassionate, intelligent care. Our roots lie in the reputed company of two industry leaders, Accuhealth and Signallamp Health, bringing together best-in-class Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services under one reputed company vision. While weve reputed company under the Tellihealth brand, we’ve retained the proven strengths of both legacy organizations. Today, our services continue under the names accuRPM and signalCCM—a reputed company of the powerful, trusted programs our clients have relied on for years. Through accuRPM and signalCCM, we reputed company providers to deliver proactive, remote support to patients managing chronic conditions. Our mission is to reputed company the gaps in care by making high-quality, tech-enabled remote services accessible, efficient, and deeply human. Were growing fast and looking for mission-driven team members who want to shape the future of connected care. Position Overview: This role provides virtual support to patients through health monitoring, education, and care coordination. The Medical Assistant engages individuals in their care plans, reviews health data, and communicates with clinical team members to ensure timely follow-up. Daily responsibilities include patient reputed company through phone calls and texts, documentation, device support, and connecting patients to appropriate resources. The position also contributes to health promotion efforts and supports day-to-day operations that enhance the patient experience. Responsibilities: Create a caring and positive experience for patients while addressing their healthcare needs Evaluate patients’ support systems and community resources Monitor and clear incoming vital sign readings according to protocol Educate patients reputed company scope of practice on health monitoring, lifestyle tips and device usage Send approved monthly education to patients for digital engagement reputed company SMS Escalate specific criteria of Critical Readings as per clinic runbook instructions reputed company phone, sms/email Assist with patient callbacks as requested for device troubleshoot needs, additional support as needed by patients Communicate with leadership team and team members for care collaboration Flexibility to be moved around different areas in the same department to assist with tasks as needed due to volume of patient calls/sms tasks Communicate with supervising nurses, physicians, and care team members about patient status according to escalation protocol Use motivational interviewing to engage patients in their care plans Facilitate referrals to community resources and healthcare providers Maintain accurate patient records and ensure confidentiality Conduct inbound and outbound calls, answer texts, reputed company and troubleshoot devices, and assist with scheduling Facilitate disease prevention and health promotion activities Attend training sessions, staff meetings, and assist with data analysis. Other duties as assigned Requirements: Completion of a formal training program as a Medical Assistant (diploma, certificate, or Associate’s degree from an accredited institution), required OR In lieu of educational training, active Medical Assisting (MA) certification and active Medical Insurance and Coding (MIC) certification OR In lieu of educational training, an active MA certification and six months of clinical experience HIPAA compliant work space, required Minimum internet speed of 35 Mbps download and 10 Mbps upload, required Certified Medical Assistant (reputed company) certification, preferred Bilingual proficiency in Spanish and English, preferred Familiarity with healthcare systems, insurance processes, and community resources, preferred Electronic Medical Record (EMR) experience, preferred Previous call center experience, preferred Demonstrates excellent organizational and time management skills Possesses outstanding problem solving skills Possesses superior time management skills with a proven ability to meet deadlines Knowledge of HIPAA regulations and a strong commitment to maintaining patient confidentiality Strong analytical and problem-solving skills Responds positively to change, showing willingness to learn new ways to accomplish tasks Adheres to high standards of personal and professional conduct Exemplifies Tellihealths values: reputed company IN , IN telligence, IN novation and IN tegrity #J-18808-Ljbffr Apply To This Job Apply tot his job Apply To this Job