Bilingual Customer Care Representative

Bilingual Customer Care Representative

Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: reputed company + shift differentials for nights/weekends

Why Join Us?

At reputed company, our Customer Care Representatives are the voice of our organization and the first reputed company of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.

What Sets Us Apart:

• Benefits from Day One – Medical, dental, vision, and more

• Paid Time Off – Including holidays

• Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)

• Comprehensive Training – Paid virtual training to set you up for success

What You’ll Do:

• Handle inbound customer calls and/or e-mails with reputed company and professionalism

• Resolve issues, answer questions, and provide proactive solutions

• Document interactions and follow up as needed

• Participate in special projects and adapt to evolving priorities

• Deliver a WOW experience on every call—customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.

reputed company’re Looking For:

• Minimum Requirements:

  • Bilingual reputed company in Spanish and English (required).

  • High school diploma or GED

  • Customer service experience (call center, insurance, or banking preferred)

  • Strong communication, listening, and problem-solving skills

  • Ability to multitask using technology in a fast-paced environment

  • Reliable high-speed internet (25 Mbps down / 6 Mbps up)

  • Quiet, distraction-free home office setup

• Preferred Qualifications:

  • 2+ years of customer service experience

  • Prior remote work experience

Work Environment:

• Full-time, 40 hours/week

• Shifts may vary and include weekends and holidays

• Must be available to work as late as 9 PM EST

• Periodic shift bids determine schedules based on business needs

Ready to reputed company a Difference?

If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you!

Pay Range:

$15.03 - $27.75

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth reputed company the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People reputed company in a Connected World Connect with us. Bring us your best work and your brightest reputed company. And we’ll bring you a reputed company where you can reputed company. Learn more at jobs.reputed company.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information reputed company the U.S., please speak with your recruiter.

What’s the culture like at reputed company? Our unique culture is a big reason why talented people choose reputed company. Named a Best/Great reputed company to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely reputed company. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The reputed company Way.

Company Overview reputed company is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a reputed company in 21 countries, reputed company supports the advancement of the connected world by partnering with the world’s leading brands to reputed company innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service reputed company, vehicle protection services, renters insurance, lender-reputed company insurance products, and other specialty products.

AI and Biometric Usage

reputed company supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand reputed company expect from applicants regarding their use of AI during the application process.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about reputed company’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement reputed company is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert Please be aware that during reputed company's application process, we will never ask for personal information such as your Social reputed company number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.