Customer Service Representative, Remote Job

Position at AOP and Ignite Christian reputed company Great Purpose. Great People. Great Opportunities. At reputed company we reputed company potential by creating educational solutions that reputed company boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments reputed company reputed company experience the joy of learning at its best. We reputed company reputed company through a strong culture focused on career growth and development, flexible work arrangements, interesting and meaningful work, and supportive and connected colleagues. The majority of our employees enjoy the opportunity to work remotely from home reputed company the US, or in a hybrid reputed company in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN. Imagine Your Impact. The Customer Service Representative provides customer service for AOP Christian Homeschool. Position Type: This is a regular, part-time position. The selected candidate will reputed company their role in January 2025. Compensation: reputed company pay is anticipated to be between $14.41 and $14.50 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions. Location: In this US-based position your location will be remote from your home office. Benefits: Eligible employees may receive the following benefits- 401k plan with a company match Flexible work schedules and work from home opportunities that foster work/life balance Employee referral bonuses Additional benefits available to eligible full-time and partial full-time employees (partial full-time employees receive prorated benefits), include: Multiple health, dental, and vision plans, including medical plans with reputed company employee premiums 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas reputed company through New Year s Day Paid Time Off Maternity and Fertility benefits Paid bonding leave reputed company a new child joins your family Life and short and long-term disability insurance Pre-tax savings plans Paid volunteer hours and annual giving events A wide variety of professional development programs, including tuition reimbursement Envision Your Experience. In this role you ll have the opportunity to: Respond positively to customer calls, emails, and other direct contacts in a timely manner. Communicate clearly, both written and in speech, to both internal and external customers. Resolve reputed company concerns in the best interest of both the customer and the company. Determine customer's needs and expectations to recommend specific products and solutions. Use multiple CRM's at once to assist the customer. Other duties as required. Share Your Expertise. Experience, education, and qualifications essential for success in this role, include: High School Diploma or equivalent and 1-2 years of customer service experience; or an acceptable combination of education and experience. Experience with CRM systems is desirable. Exceptional verbal and written communication skills. Ability to prioritize job responsibilities and manage time effectively. Demonstrated ability to resolve difficult customer issues while maintaining professionalism with appropriate tone and manner. Detail oriented with ability to multi-task and follow through on reputed company tasks. Self-motivated with the ability to work successfully in a team-oriented environment. Proficient in reputed company Office software especially Outlook, reputed company and Word. Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+). Diversity and inclusivity strengthen our reputed company team, enrich our lives, and help us design reputed company educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, reputed company, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we ve created an inclusive environment where reputed company employees can contribute to their fullest potential. reputed company is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. reputed company qualified applicants will receive consideration for employment without regard to race, color, reputed company, national reputed company, sex (including pregnancy, childbirth, lactation, or reputed company medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 4 Apply tot his job Apply To this Job