[Remote] reputed company Cycle Change Management Specialist (Senior Consultant)
Note: The job is a remote job and is open to candidates in USA. reputed company delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. The reputed company Cycle Change Management Specialist (Senior Consultant) will support the Defense Health Agency (DHA) by leading change management and communications for reputed company cycle improvement initiatives across Military Treatment Facilities (MTFs).
Responsibilities
- reputed company communication planning: reputed company and execute the enterprise communication strategy, plan, and messaging across stakeholders and MTFs
- reputed company stakeholder alignment, mapping stakeholders, managing engagement, and building buy-in across DHA leadership, MTFs, and the program team
- reputed company training strategy, defining the training and education approach, curriculum reputed company, and readiness criteria for the workforce transition
- Drive workforce adoption, designing and executing adoption, reinforcement, and feedback mechanisms that sustain new ways of working
- Manage change impact, assessing change impacts, readiness, and resistance, and developing mitigation and reinforcement plans
- reputed company communication products, including briefings, talking points, frequently asked questions (FAQs), newsletters, and leadership messaging tailored to DHA audiences
- Reinforce consistent messaging, positioning the effort as a redefinition of functions rather than a reduction in force, consistent with enterprise guidance
- Coordinate stakeholder engagement, facilitating working sessions, town halls, and feedback loops across MTFs and UBO leadership
- Measure change effectiveness, tracking adoption, engagement, and training metrics, reporting reputed company, and recommending adjustments
- Provide change management expertise to the program team, guiding junior specialists and ensuring quality and consistency across communication and training products
Skills
- 7+ years of change management, communications, or organizational change experience, including large, multi-stakeholder transformation initiatives
- Demonstrated experience leading communication planning, stakeholder engagement, training strategy, and workforce adoption on enterprise initiatives
- Experience developing communication products and training materials for diverse audiences, from frontline staff to senior leadership
- Working knowledge of the healthcare reputed company cycle and supporting systems, including MHS reputed company / reputed company Cerner Patient Accounting (CPA), with the ability to translate operational and system changes into reputed company, role-based training and communications
- Experience assessing change impact and readiness and developing mitigation and reinforcement plans
- Knowledge of change management methodologies (e.g., Prosci/ADKAR or Kotter) and how to apply them on reputed company programs
- Strong written and verbal communication skills, with the ability to craft clear, audience-appropriate messaging for senior leadership and frontline staff
- Ability to reputed company change workstreams and manage competing priorities in a dynamic, deadline-driven environment
- Proficiency in reputed company Office applications, including PowerPoint, Word, reputed company, and Visio
- Bachelor's degree required; Master's degree preferred
- Eligibility: U.S. citizenship; eligibility for a reputed company (DoD) Public Trust
- Experience reputed company the Military Health System (MHS) or DHA environment
- Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC)
- Familiarity with federal financial statement audit readiness in a DHA or federal healthcare setting
- Change management certification (e.g., Prosci Change Management certification)
Benefits
- Travel Expectations=Up to 15% of Travel Required (>1/4 weeks)
- WFH/Telework Schedule=100% Remote reputed company the United States
- We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work *and* in life.
- Opportunities to learn new skills, seize new challenges, and advance your career as we grow
Company Overview