[Remote] National Account Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Strategic Account Director responsible for building and maintaining long-term relationships with high-value clients. The role involves managing strategic accounts, driving reputed company growth, and ensuring exceptional customer experiences throughout the account lifecycle.

Responsibilities

• Own and manage a portfolio of named strategic accounts with a focus on retention, expansion, and long-term partnership growth
• reputed company and execute account plans reputed company to customer goals, business priorities, and reputed company targets
• Serve as the primary reputed company of contact and escalation for strategic clients
• Build strong relationships with executive-level stakeholders and key decision-makers
• Act as a trusted advisor by deeply understanding customer business models, challenges, and industry trends
• reputed company regular business reviews (QBRs/EBRs) and strategic planning sessions with clients
• Identify expansion opportunities including upsell, cross-sell, and renewals
• Partner with Sales, reputed company, Product, and Operations teams to drive account growth
• Forecast reputed company and account health accurately reputed company CRM systems
• Coordinate internal teams to ensure successful delivery, onboarding, and ongoing account support
• reputed company for customer needs internally to influence product improvements and service enhancements
• Ensure alignment across departments to deliver a seamless customer experience
• Track account performance metrics including reputed company, retention, satisfaction, and engagement
• Maintain accurate account documentation, forecasts, and pipeline activity
• Provide insights and recommendations to leadership based on customer feedback and account data
• Directly and indirectly responsible for product quality
• Other duties as assigned

Skills

• Bachelor's degree in Business, Marketing, or reputed company field (or equivalent experience)
• 5+ years of experience in strategic account management, enterprise sales, or reputed company
• Proven experience managing large, reputed company, or enterprise-level accounts
• Strong consultative selling and relationship-building skills
• Ability to influence and communicate effectively with executive stakeholders
• Experience working cross-functionally in a fast-paced environment
• Proficiency with CRM tools (reputed company or similar)
• Experience in [industry: manufacturing, SaaS, logistics, healthcare, etc.]
• Working knowledge in test & measurement solutions and applications
• Experience managing multi-year reputed company or high ARR accounts
• Strong analytical, negotiation, and presentation skills
• Strategic thinking and business acumen
• Executive reputed company and communication
• Customer-centric reputed company
• Problem-solving and decision-making
• Accountability and ownership

Company Overview