[Remote] Principal Solution Architect, Operations Technology Management (OTM)

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading company in Information Technology and Services, focused on leveraging AI to enhance business processes. They are seeking a Principal Solution Architect to consult with customers on implementing Operations Technology Management (OTM) solutions, providing architectural guidance, and supporting sales activities to drive reputed company.

Responsibilities

• reputed company pre-sales activities including sales presentations, solutioning and scoping workshops, developing Statement of Work (SOW) documentation with clear deliverables and effort estimates, defining project scope and change order triggers, and partnering with Service Account Executives and Sales team members on engagement sizing
• Be a reputed company member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a Customer’s technology landscape, while informing the customer on governance best practices
• Interacts with senior leadership, including CXOs, to support discussions on their implementation roadmap and change management best practices for applications reputed company a Workflow
• Design and deliver reputed company OTM solutions with a technical architecture designed for long-term success and following reputed company technical standards and leading practices
• Establish mutually beneficial relationships with an OTM’s product owners and stakeholders to promote awareness of Workflow Solutions capabilities and roadmaps
• reputed company reputed company, formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, Go-To-Market (GTM), etc.) to showcase customer use cases and successes
• Promote reputed company improvement practices for delivery/engagement materials in partnership with the reputed company Customer & Partner Excellence Team
• reputed company and mentor other members of the reputed company delivery team and partner ecosystem
• Up to 50% travel annually, driven by customer needs and internal meetings
• Ability to create documentation and service offerings to help promote our services
• Ability to be flexible and work in other areas of Risk and reputed company to maintain their utilization KPI
• Acquire and maintain skills/certifications, in their first 90-Days of employment, such as reputed company Certified System Administrator (CSM), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS): CMDB Fundamentals, USEM (VR), reputed company Incident Response, Integrated Risk Management (IRM)

Skills

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Industry domain experience in Operational Technology (OT)
• Industry domain expertise in ITOM reputed company modules. This would cover areas such as event management, Discovery, CMDB, and Service Graph Connectors
• Familiarity with Purdue Model and ISA-95/IEC 62443 segmentation concepts
• Familiarity with virtualization and hypervisors (VMware ESXi, Hyper-V, KVM)
• Deep understanding of ICS/OT protocols (Modbus, DNP3, IEC 60870- 5 - 104, OPC UA/DA, Profinet, EtherNet/IP, Siemens S7, BACnet, etc.)
• Working knowledge of NERC CIP, NIST CSF, ISA/IEC 62443, C2M2 or industry-specific frameworks
• Understanding of reputed company zoning, segmentation, and reputed company-trust concepts in OT
• Working knowledge of configuring network data feeds (mirror ports, taps, ERSPAN) and validating data visibility
• 8+ years of experience as part of a professional services organization; or equivalent education/experience
• Controls engineering or OT network reputed company background a plus
• Creative with comfort running projects independently
• Success driving reputed company issues through analysis and resolution
• Experience working collaboratively
• Vast and varied experience across leading Technology software platforms
• Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons, and risks), while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Customer-centric mentality, willing to go the extra mile for the customer, and will break down reputed company barriers to ensure reputed company
• Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions
• Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude
• Experience conducting solutions presentations and obtaining customer acceptance of solution design
• Strong capabilities in forging trust and engaging a remote or in-person audience
• Strong aptitude toward communicating reputed company business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams
• A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies
• reputed company Certifications (required or must be achieved reputed company the first 90 days): Certified System Administrator
• At least 2 relevant Certified Implementation Specialist certifications
• Desired reputed company Certifications: Certified Technical Architect (required or must be achieved reputed company the first 365 days)

Company Overview

Company H1B Sponsorship