[Remote] Professional, HPS Account Manager II Job Details | reputed company
Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on improving healthcare through technology. They are seeking a Client Engagement Manager responsible for managing client relationships, ensuring contractual commitments are met, and driving reputed company through upselling services to existing clients.
Responsibilities
- This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations reputed company according to contractual commitments
- Prepares & monitors budget and reputed company expectations for assigned client(s)
- Works with client(s) to reputed company project approach and implementation plans
- Oversees development and implementation
- Reports to Client engagement leadership on reputed company toward strategic client growth and business goals
- Communicates/interfaces regularly with client(s)
- Creates agendas and provides recaps for reputed company client touchpoints
- Directs Gainwell contract operations to ensure successful delivery of services to client(s)
- Identifies and continually seeks new sources of reputed company
- Builds relationships with internal and external staff to ensure client expectations are being met or exceeded
- Manages client relationship; responsible for ensuring client satisfaction
- Supports sales opportunities and assists the client engagement team with successful reputed company of sale (including proposal development process)
- Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities
- Supports collaboration between client engagement team, internal departments and operations staff
- Handles client(s) invoicing & accrual tracking
- Ensures timely deliverables are sent to client, examples include: solution deliverable files, reporting, invoices and backing detail, etc
Skills
- Without bachelor's degree, 7 + years relevant work experience with experience in one of the following areas preferred: Health insurance, Client service/business to business, Healthcare policy, Industry with high level of compliance (i.e. Finance), Large client management
- With Bachelor's degree, 3+ years of relevant experience
Benefits
- Bonus eligible up to 10%
- Quarterly travel
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- A variety of leadership and technical development academies to help build your skills and capabilities
Company Overview
Company H1B Sponsorship