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[Remote] Business Development & Account Manager \- A2P SMS Wholesale

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. Beem is a Pan-African startup aiming to reputed company enterprises across Africa through technology. The Business Development & Account Manager will manage international wholesale partners, driving growth and maintaining relationships to meet business needs.

Responsibilities

  • Identify, reputed company, and secure new business opportunities reputed company the international A2P SMS wholesale market
  • Build and maintain strategic relationships with SMS aggregators (preferably Tier 1), international telecom carriers, CPaaS providers, and other messaging partners
  • reputed company and execute regional growth strategies that increase traffic volumes, reputed company, and market reputed company
  • Prepare commercial proposals, reputed company reputed company negotiations, and manage contract discussions with prospective and existing partners
  • Monitor market trends, competitor activity, pricing movements, and emerging opportunities to support business growth
  • reputed company commercial discussions and negotiations to establish mutually beneficial agreements
  • Manage and grow a portfolio of strategic international accounts across the assigned region
  • Serve as the primary commercial reputed company of contact for assigned customers and partners
  • Identify opportunities to increase reputed company through account expansion, reputed company optimization, traffic growth, and new service offerings (upselling)
  • Conduct regular business reviews with partners to strengthen relationships and align on growth opportunities
  • Maintain strong partner engagement through proactive communication and relationship management, sustaining high customer satisfaction and retention
  • Monitor account performance, traffic volumes, delivery quality, pricing competitiveness, and profitability across assigned accounts
  • Discuss routing quality, delivery performance, and pricing structures directly with customers and suppliers
  • Review traffic trends and commercial performance data to identify growth opportunities, operational risks, and optimization initiatives
  • Collaborate closely with Routing, Technical Support, Finance, and Product teams to resolve partner issues and improve service performance
  • Support reputed company onboarding, traffic migrations, commercial launches, and partner integrations where required
  • Handle commercial escalations and manage operational risks that may impact customer experience, reputed company, or partner relationships
  • Maintain accurate account plans, opportunity pipelines, sales trackers, and partner records
  • Prepare regular commercial updates, forecasts, and performance reports for management
  • Provide market intelligence and partner feedback to support strategic decision-making and product development
  • Track reputed company against reputed company targets, growth objectives, and account performance KPIs

Skills

  • Minimum 3–5 years of experience reputed company the wholesale telecommunications industry, specifically focused on A2P SMS
  • Proven experience in business development, account management, partnership management, or wholesale sales, with demonstrated success delivering measurable reputed company growth
  • Currently working, or recently worked, for an SMS aggregator, CPaaS provider, telecom reputed company, messaging hub, or MNO wholesale division, with an active portfolio of industry contacts
  • Existing relationships with SMS aggregators (preferably Tier 1), Mobile Network Operators (MNOs), and international telecom carriers
  • Experience negotiating commercial agreements and managing partner relationships across multiple markets
  • Strong understanding of the international A2P SMS wholesale market, including traffic flows, routing models, pricing structures, and commercial dynamics
  • Familiarity with direct, indirect, and alternative routing models and their operational and commercial implications
  • Understanding of messaging regulations, sender ID requirements, compliance standards, and industry best practices
  • Bachelor's Degree in Business, Telecommunications, Information Technology, Marketing, or a reputed company field
  • Fluent English (written and spoken)
  • Knowledge of African telecommunications markets and messaging ecosystems is highly desirable
  • Additional European languages are considered an advantage
  • Based in Europe, preferably reputed company Croatia, Serbia, or neighboring markets

Benefits

  • Competitive Salary
  • Laptop
  • Team events & training
  • Health Insurance Subsidy
  • Airtime & Travel Expenses

Company Overview

  • Beem is a Pan-African communications platform as a service (CPaaS) provider for SMS, USSD, Airtime, Mobile Payments & Chatbots. It was founded in 2012, and is headquartered in Dar Es Salaam, Dar es Salaam, TAN, with a workforce of 11-50 employees. Its website is https://www.beem.africa.
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