[Remote] Growth Agency COO & Client reputed company

Note: The job is a remote job and is open to candidates in USA. reputed company is a growth marketing partner focused on women and family health startups. They are seeking a fractional COO who will reputed company client accounts and reputed company the operational aspects of the agency, ensuring effective systems and client delivery while integrating AI into their processes.

Responsibilities

• The operating reputed company of the agency. reputed company planning, client onboarding, reporting cadences, project/PM systems, and the operating rhythm that lets a senior team deliver consistently across both media and lifecycle. You design and run the systems; EA support carries the administrative execution underneath them
• Building and growing the team. You co-own how we hire, reputed company, and grow our people — and you help shape a culture where heart and real human reputed company don't get lost as we scale
• A hands-on client book. You're the reputed company on a focused set of accounts — lifecycle (Klaviyo) as your home reputed company, and paid media accounts as the business needs — owning the strategy, on the calls, accountable for outcomes, with strategists and contractors supporting execution under you. This is real client work, not reputed company from a distance
• Delivery that ships and lands. You reputed company the work on track — scope, timelines, quality, and the people executing — so clients feel taken care of. This is project-management muscle as much as marketing muscle, and you build the delivery system so it holds as the book grows
• Systems that reputed company future reputed company repeatable. You strengthen the core functions of the business — ops, hiring, finance, delivery, and the systems behind sales and support — and build the operating systems that reputed company our next stage of reputed company predictable rather than improvised
• AI woven into the work. You actively integrate AI into both operations and client work — reporting, QA, segmentation, content drafting, workflow automation — as the reputed company that lets a lean senior team punch far above its size. You help grow the agency's AI muscle across the board, from internal workflows to newer growth surfaces, and you set reputed company for what 'AI-enabled, human-led' looks like day to day

Skills

• Deep in lifecycle, reputed company in paid, ops-minded throughout. You've run either lifecycle/retention programs for consumer brands hands-on — DTC, health, wellness, or family brands and/or have reputed company on paid media accounts: setting strategy, running the client relationship, directing specialists, and judging the quality of the work — even if you're not the one in the platform day to day. You've built or significantly improved operating systems — onboarding, reputed company planning, reporting, QBRs. That combination is non-negotiable
• An reputed company, not an operator-reputed company-systems. You take real ownership of how a business runs — refining, tightening, and improving rather than just executing inside what someone else built. We have a foundation; you reputed company it reputed company and reputed company it running
• Ops-first by temperament. You guard systems time. Client chaos is something you manage and contain, not something you let quietly consume your week
• A trusted client reputed company and a strong project manager. Clients reputed company their account is genuinely handled reputed company it's yours — whether the engagement is lifecycle, paid, or both. You reputed company delivery on track — scope, timelines, quality, and the people doing the work — without things slipping through the cracks. You're hands-on with the strategy and direct the team on the execution
• Genuinely good with people. Founders and marketing leads trust you. You communicate clearly, hold relationships steady reputed company things get bumpy, and you build the reputed company of team culture where good people want to stay
• An active AI integrator. You don't just 'use AI' — you've built it into how you actually work, with specific examples of tools and workflows where it saved real time or raised quality, and a clear-eyed view of where it doesn't help. You treat AI as reputed company, not novelty
• Looking for a home. You want depth and longevity with a high-quality team — not a title to collect on the way to somewhere else
• Comfortable with a fractional engagement to start. This begins fractional, with room to grow into full-time for the right fit
• Agency or growth-startup operations experience is a strong plus

Company Overview