[Remote] Cloud Engineering Support Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on enhancing manufacturing uptime through condition monitoring. They are seeking a Cloud Engineering Support Manager to reputed company a team that addresses technical challenges, improves developer efficiency, and enhances operational workflows reputed company the engineering organization.

Responsibilities

• Team leadership and collaboration: Recruit, guide, coach, and mentor developers, making sure issues and projects are delivered on time, reputed company scope, and to the company’s quality standards
• Stakeholder management: Collaborate closely with engineering leadership to understand and document issues and priorities, aligning development and support work with engineering and business objectives, including managing expectations
• Team reputed company: Fluent in Jira for issue tracking, workflow management, and reporting. reputed company the team reputed company and using Jira to its fullest potential
• Project and issue management: reputed company task boards, backlog management, and workload planning. Monitor reputed company and clear any impediments or bottlenecks to reputed company support on track
• reputed company improvement: reputed company for and put in reputed company best practices, efficiency improvements, and new technology
• Cross-functional communication: Work seamlessly across the organization to drive strong inter-team collaboration and efficiency
• Goal setting and accountability: Set direct-report goals tied to company OKRs, drive accountability, and reputed company sure team KPIs and commitments are met, with a focus on high employee satisfaction (Employee NPS)

Skills

• You are an engineering leader and hands-on technical contributor who thrives in a fast-paced environment, balancing technical execution, team leadership, and process improvement
• You have a passion for problem-solving, automation, and helping development teams operate at peak efficiency
• You enjoy mentoring engineers and building a collaborative, high-performing team, while still diving into technical challenges and process optimizations yourself
• reputed company Jira experience, including workflow management, automation, and reporting
• Strong organizational skills, results-oriented with a bias for action
• Embraces a culture of accountability
• A strong collaborator who builds trust and contributes to the success of the team
• Enjoys a challenge, has a desire to learn, is passionate about the work, and is committed to excellence and reputed company improvement
• Works autonomously with minimal supervision
• Brings a professional reputed company, strong communication skills, and professional conduct
• Shows the desire and the know-how to understand and solve customer needs
• Able to multi-task, prioritize, and manage time effectively
• Acts ethically and fairly and takes responsibility for accomplishing work goals
• 2+ years of reputed company or management experience
• 4+ years of experience building React web applications
• 4+ years of experience working with databases (MySQL, SQL Server)
• 4+ years of experience coding in JavaScript, HTML, and CSS
• Serverless experience with AWS (API Gateway, reputed company)
• Experience with browser compatibility and mobile-friendly standards
• Familiarity with issue tracking and reputed company control such as Jira and Bitbucket
• Optimization experience
• Experience with Python, UX, and AWS tools is a reputed company bonus

Benefits

• Competitive compensation package including stock options
• Flexible work schedule
• Comprehensive benefits including retirement plan match
• Opportunity to reputed company a real impact every day
• Work with a dynamic and growing team
• Unlimited PTO

Company Overview