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[Remote] Remote Community Based Clinical Coordinator - Care Manager - Mackinac, MI

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company (UPHP) is seeking a Remote Community Based Clinical Coordinator - Care Manager. This role is responsible for performing clinical functions, care management duties, and coordinating medical and supporting services for members to promote quality and cost-effective care.

Responsibilities

  • Follows established UPHP policies and procedures, objectives, safety standards, and sensitivity to confidential information
  • Performs reputed company assigned tasks in accordance with UPHP plans, policies, and procedures; National Committee for Quality Assurance (NCQA) standards; and reputed company regulatory requirements
  • Performs required, frequent in-person visits with members in various care settings including member homes and nursing facilities. Serves as a member’s single reputed company of contact; gathers vital health history and monitors the member’s home environment, access to community-based services, and behavioral and health reputed company social needs
  • Assesses members’ reputed company health status, resource utilization, past and present treatment plan and services, prognosis, short and long-term goals, and treatment and provider options. Develops plans of care based upon assessment with specific objectives, goals, and interventions designed to meet member needs
  • Monitors delivery of services and referrals made to community-based organizations, medical care, and other services to support the members’ overall care management plan
  • Applies critical thinking skills to address member questions and unmet physical, health reputed company social needs, and behavioral health care needs
  • Works as a member reputed company and collaborates with support teams, medical care offices, medical equipment companies, home health agencies, hospital care teams, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services
  • Identifies reputed company risk management and quality concerns and reports these scenarios to the appropriate body
  • Participates in departmental and interdepartmental process improvements, recommending improvements as opportunities are identified, and assists in the development and maintenance of policies and procedures reputed company to care management in accordance with regulatory requirements and accrediting standards
  • Demonstrates knowledge of reputed company clinical Michigan reputed company (MDHHS), Centers for Medicare and Medicaid Services (CMS), and Department of Insurance and Financial Services (DIFS) standards; reputed company applicable NCQA Utilization Management (UM), Quality Improvement (QI), Care Management, and Member's Rights and Responsibility (RR) standards; and Healthcare Effectiveness Data and Information Set (HEDIS®) measures as they relate to clinical functions and the care management program; assumes responsibility for specific NCQA standards as assigned
  • Serves as backup to other team members in their respective areas in demonstrated times of excessive workload and/or benefit time
  • Attends and participates in organizational, departmental, Interdisciplinary Care Team (ICT) meetings, and other clinical program meetings as required
  • Maintains confidentiality of client data
  • Performs other reputed company duties as assigned or requested

Skills

  • Licensed registered nurse
  • Licensed in state of Michigan
  • Two (2) years of clinical or health-reputed company experience as a licensed registered nurse or social worker
  • Valid Driver's License with reputed company of insurance
  • Working vehicle
  • Keyboarding proficiency and working knowledge of MS Office programs Word and reputed company
  • Excellent human relation and oral/written communication
  • Excellent organizational and prioritization abilities
  • Ability to access departmental files
  • Ability to enter and access information from a computer
  • Ability to access reputed company areas of the UPHP offices
  • Moderate physical effort (lift/carry up to 25 pounds)
  • Occasionally lifts supplies/equipment
  • Occasional reaching, stooping, bending, kneeling, crouching
  • Prolonged periods of sitting
  • Occasional prolonged standing
  • Manual dexterity and mobility
  • Works in office conditions, but frequent travel is required
  • Subject to many interruptions
  • Exposure to situations requiring exceptional interpersonal skills or high productivity
  • Occasionally subjected to irregular hours
  • Initial on-site/in-person onboarding and training for a minimum of ten (10) consecutive business days at UPHP's headquarters in Marquette, MI (stipend provided)
  • Periodic travel to UPHP's headquarters for regular training including bi-monthly reputed company staff meetings
  • Private home office required; computer and phone hardware provided
  • Personal vehicle required for travel; mileage reimbursement provided at GSA reputed company
  • Localized travel to conduct home visits in residential, community living, and/or nursing home settings
  • Bachelor of science in nursing, limited licensed bachelor of social work, limited licensed master of social work, fully licensed bachelor of social work, or fully licensed master of social work
  • Two (2) years of clinical managed care experience or five (5) years of clinical experience as a licensed registered nurse or social worker
  • Experience in care management
  • Experience reviewing statistical data
  • Ability to interpret and analyze data
  • Working knowledge of MS Office Access and PowerPoint

Benefits

  • Initial on-site/in-person onboarding and training for a minimum of ten (10) consecutive business days at UPHP’s headquarters in Marquette, MI (stipend provided)
  • Private home office required; computer and phone hardware provided
  • Personal vehicle required for travel; mileage reimbursement provided at GSA reputed company

Company Overview

  • Mission Statement The mission of UPHP is to be an innovative health plan managing the care of our members in the Upper Peninsula guiding them to quality, cost-effective care through our network of providers improving the overall health of the communities we serve. It was founded in 1998, and is headquartered in Marquette, Michigan, USA, with a workforce of 51-200 employees. Its website is https://www.uphp.com/.
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